BYDA
The essential first step.
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Description

With the BYDA referral service app you can instantly lodge your Before You Dig enquiry. Once logged in, enquirers can submit a request for information on the presence of underground infrastructure from registered asset owners across Australia.

Key features of the BYDA referral service app include:
1. Easy access to lodge enquiries on the go.
2. Estimated wait times for responses from asset owners.
3. Automated response tracking – making it easier for users to keep up to date with responses to Before You Dig enquiries.
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User Rating

2.41 out of 5

49 ratings in Australia

5 star
14
4 star
2
3 star
3
2 star
1
1 star
29

Ratings History

Reviews

Glitches Galore

Beechie on

I haven’t been able to use the app a single time without it crashing. I end up using the website to view the responses.

Garbage

Sh@new@lly on

How do I view responses from the asset owners?

Password issues

joshy398754 on

Just letting you know, I couldn’t make an account because my password wasn’t accepted even though it fit all the criteria. Tried many times (with some very long and complicated passwords) but no luck.

Very frustrating

REIDDRUSS on

App is garbage 90 % of the time. Have to delete app and reinstall to remove the issues. Once I choose a location and set out the area for assets it glitches out and won’t allow me to go to the next step. When it works it’s great, but for someone like myself that works for a utility and need quick use of this app it becomes quite frustrating when these issues keep happening.

H2O

Rowie l on

Emergency water works, don’t have time to submit plans ect. Pretty good app only issue is 1 or 2 hrs wait time on gas plans, usually Iv finished digging by then or found gas the hard way.

Won’t work

gdm113355 on

Since this app has been updated it won’t work for me. I’ve tried everything but still no luck. Bring back the old app!

Poor effort.

Dybd locator on

What a shocker. The map is terrible. If your in a paddock, you have no chance. Bring back the hybrid map! Better still. Bring back the old app.

Your joking

doghead11 on

I have been using the previous app since it started and what you have replaced it with is a joke , you obviously have no idea on what the end users are requiring

Looses half the screen

Rodent.64 on

iPhone XR can’t see bottom of screen or move to next stage..

What’s with the map base?

Ezza lol on

With no property numbers or satellite images available, assurance of correct area selection is poor. Such a critical element of successful use of the service, I’m staggered that this is live as is. Contact from DBYD after the review advises a “work around” to use the desktop. AKA don’t use the app! Stop the spin and fix the app. Simple.

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Ranking History

Category Rankings

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App Info

Languages
English
Recent version
1.2.0 (1 year ago )
Released on
Jun 30, 2021 (3 years ago )
Also available in
Australia, Indonesia, Malaysia, Singapore
Last updated
1 month ago