Canary Mail

Paid for the full app then suddenly has issues managing my inbox. When deleting emails they keep coming back and error messages about multiple connections or something keep happening. Doesn’t happen with any other email clients so unusable for me unfortunately.

Good concept, but a long way to go! I liked this app that I purchased its lifetime plan. However, I found numerous broken functions, which I have outlined below. Feature Request: The ability to implement a signature by photo feature with an option to resize the image is crucial. Currently, when adding an image-based signature, users have to manually resize it using external photo editing software to fit desired dimensions. Unlike Outlook on Mac/PC, there’s no in-app option to resize the image signature accurately by specific centimetre measurements. Adding this functionality would make signature management far more seamless. Bugs That Need Fixing: 1. Email Photo Bug: There’s an odd bug where the app randomly uses a profile photo from unrelated junk mail or other email accounts over a newly received email. 2. Copilot Input Bug: Another notable issue is with the Copilot feature when composing a reply. If manual input is added alongside the AI-generated response, the app fails to incorporate this input into the final draft. This was working fine previously, so it seems to be a bug introduced in the latest update.

I liked the concert the extra features, but is unusable as a mail client. It randomly stops retrieving mail and doesn’t tell you. If you check the settings every is connected reset but no new mail. I reset the Apple mail up and had a flood of messages. Will be uninstalling. This as I’m tired of this inconsistency

I want to love Canary. iOS mail is dull, poorly featured and ripe for disruption. When I first discovered Canary I was excited. By my excitement faded over the two months I used the app. The biggest, frankly irredeemable issue is that, at least for me, the app will only send emails when in the foreground. If you switch applications, your email will be stuck in your outbox until you next use the app. This is, frankly, absurd. Why it can’t complete the send task in the background is beyond me. Next, inbound emails arrive more slowly in Canary than in iOS. No Idea why, but this is consistently true. Finally, the search functionality is poor. I cannot search specifically by sender / date / subject. For the reason, I’ve deleted the app today. I’d give it another try, but big improvements are needed here.

This once great email app is plagued with bugs on all platforms. Today Canary MacOS is constantly crashing and then I replied to a client email and the email was sent to me, not the client. I tried again and ensure it was going to the client, client name showing in the To field, press send and it arrived in my inbox. Switch to Spark, do the same process and the email goes to the client. I’ll never give Canary another go, it’s too far gone now to be fixed. Too many bugs.

Highly suspicious and definitely not recommended, it leads one to suspect nefarious activity within the app. Note, I refuse to compromise my personal security in favour of an app “feature”, assuming that’s what it is.

Copilot doesn’t work efficiently. It’s a hit and miss can’t fix it. The whole purpose I purchased app is for AI to proof read my emails but most of the times the app is not responding very frustrating.

I have just received a marketing email from Canary, sent to the email address used to log in to my mail server. It has not been provided to them for any other purpose, and I have not opted in to marketing, as required by GDPR. This is not a trustworthy company. Do not give them any personal data, and do not use their software.

Been using canary for a while but some features recent updates have introduced some weird bugs that just make the app so frustrating to use. I switched to canary from my usual proprietary apple mail app on my iPhone and I can’t stand googles attempt at a mail app so this was a nice clean interface with the addition of the privacy options which are great. Sadly though, deleting and moving emails is really buggy and the app insists on being open while it takes upwards of 2-3 seconds to delete an email, and then insists it can’t delete them because of a VPN or network error. The synchronisation with mailboxes is also a bit janky. No other issues with features but it’s just become frustrating to use - what I personally want and need from email apps is just a fast lightweight interface, that works, with robust privacy functions. Canary has come so close but it’s not quite there yet. No personal criticism of the developers as I’m sure creating this kind of app is not easy and is fraught with complications so hats off to you. Hope this feedback helps to make improvements where necessary.

Been having problems with emails going missing. Where has the archive feature gone? Have I lost the emails in there? Generally not happy with this app at the moment.