Worst customer service
Worst customer service
Description
Wherever you happen to be, our new mobile banking App is easy, fast, and secure.
And now managing your money is easier than ever before.
Commercial Bank of Dubai (CBD) is a leading banking and financial services institution in the UAE, backing ambitions since 1969.
With over 55 years in the UAE and award-winning banking services, you can rest assured that all your banking needs are taken care of by a trusted financial partner.
120+ services
Experience a feature-rich design with 120+ services for your everyday banking, most of which are processed instantly.
Instant banking in minutes
Sign up in minutes with just your Emirates ID and get a Current Account, Credit Card, Quick Loan, Home Loan Pre-Approval and more in the UAE’s highest rated Mobile Banking App.
Transfers & payments in seconds
Make instant transfers to Bangladesh, India, Pakistan and the Philippines as well as instant local transfers all with just a few taps. You can also make over 20 utility payments include Du, Etisalat, Dewa and so much more.
1,000+ lifestyle offers
Enjoy over a thousand offers and discounts across dining, entertainment, lifestyle and so much more with the CBD App using your CBD Credit or Debit Card.
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And now managing your money is easier than ever before.
Commercial Bank of Dubai (CBD) is a leading banking and financial services institution in the UAE, backing ambitions since 1969.
With over 55 years in the UAE and award-winning banking services, you can rest assured that all your banking needs are taken care of by a trusted financial partner.
120+ services
Experience a feature-rich design with 120+ services for your everyday banking, most of which are processed instantly.
Instant banking in minutes
Sign up in minutes with just your Emirates ID and get a Current Account, Credit Card, Quick Loan, Home Loan Pre-Approval and more in the UAE’s highest rated Mobile Banking App.
Transfers & payments in seconds
Make instant transfers to Bangladesh, India, Pakistan and the Philippines as well as instant local transfers all with just a few taps. You can also make over 20 utility payments include Du, Etisalat, Dewa and so much more.
1,000+ lifestyle offers
Enjoy over a thousand offers and discounts across dining, entertainment, lifestyle and so much more with the CBD App using your CBD Credit or Debit Card.
Screenshots
CBD FAQ
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Is CBD free?
Yes, CBD is completely free and it doesn't have any in-app purchases or subscriptions.
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Is CBD legit?
⚠️ The CBD app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Thanks for the vote -
How much does CBD cost?
CBD is free.
-
What is CBD revenue?
To get estimated revenue of CBD app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
4.63 out of 5
16 ratings in Netherlands
5 star
13
4 star
2
3 star
0
2 star
0
1 star
0
Ratings History
CBD Reviews
Horrible Call centre Experience
I am writing this with at most dissatisfaction . I am trying to cancel my credit card.only option is through their call Centre number.and if you call ,they will not pick your call for long time .i have tried about 45 minutes and still not picked. First time it was 20 minutes and it is not a toll free number.they will charge.Later while processing my request , call got cut because of balance issue.and I didn’t get any call back.second time as I said , until 45 minutes no one picked the call and money lost for me. DONT TAKE ANY CARDS FROM THEM.YOU WILL BREAK YOUR HEAD FOR THE CANCELLATION PROCESS😡😡😡😡
Just
I like your banking services
Nice so fast and easy🥰🥰🥰🥰🥰🥰🥰
No hazel so secure convinient🥰🥰
Worst call center ever
Worst bank service in uae unable to reach them through mail and call no response at all
Worst customer service
Trying to call helpline for 3 days, everyday wait for 10-15 minutes and still keeps saying agents are busy
Dear Management
Thank you so much for very easy and fastest access on getting a new card. God Bless you all
No customer support
No customer support from CBD. I waited for a long time to connect with any representative of Cbd. No one answered the call and didn't receive any callback.
Worst customer service period
By far hit all the target for being the worst bank when it comes to customer service. 3 days straight I’ve tried to reach out with their customer care. I do believe they don’t have anyone. Nobody’s answering until 2am in the morning. Seriously
Customer service bad
Customer service they will make u feel like u ask them for favour if they answer i tried to call them more than 20 days everyday from 4 difference numbers they cut the call
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
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Chart
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Category
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Rank
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|---|---|---|
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Top Free
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20
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Top Free
|
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197
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Top Free
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221
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Top Free
|
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271
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Top Free
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279
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Keywords
CBD Competitors
| Name | Downloads (30d) | Monthly Revenue | Reviews | Ratings | Recent release | |
|---|---|---|---|---|---|---|
Mashreq UAE
|
Unlock
|
Unlock
|
2
|
3
|
3 days ago | |
RAKBANK App
RAKBANK Mobile Banking App
|
Unlock
|
Unlock
|
0
|
|
6 days ago | |
DIB MOBILE
|
Unlock
|
Unlock
|
0
|
|
3 weeks ago | |
Mashreq Neo - Bank easy
All banking needs - One App
|
Unlock
|
Unlock
|
0
|
|
1 year ago | |
FAB Mobile Banking
|
Unlock
|
Unlock
|
1
|
3
|
3 days ago | |
ADCB Hayyak
Open Bank Accounts Online
|
Unlock
|
Unlock
|
0
|
|
3 weeks ago | |
Emirates NBD
|
Unlock
|
Unlock
|
7
|
|
1 year ago | |
Liv Bank
Digital Lifestyle Bank
|
Unlock
|
Unlock
|
5
|
|
4 months ago | |
EI Bank
|
Unlock
|
Unlock
|
0
|
|
1 year ago | |
AECB CreditReport
Al Etihad Credit Bureau
|
Unlock
|
Unlock
|
0
|
|
3 weeks ago |
CBD Installs
Last 30 days
CBD Revenue
Last 30 daysCBD Revenue and Downloads
Gain valuable insights into CBD performance with our analytics.
Sign up now to access downloads, revenue, and more.
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App Info
- Category
- Finance
- Publisher
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Commercial Bank of Dubai
- Languages
- English
- Recent release
- 9.0.9 (2 weeks ago )
- Released on
- May 9, 2012 (12 years ago )
- Also available in
- United Arab Emirates , India , United States , Pakistan , Philippines , Egypt , United Kingdom , Sri Lanka , Saudi Arabia , China , Nigeria , Nepal , Canada , Türkiye , France , Germany , Thailand , Australia , Singapore , Lebanon , Malaysia , Indonesia , Algeria , Kuwait , Bahrain , South Africa , Russia , Italy , Vietnam , Hong Kong SAR China , Japan , Switzerland , Sweden , Uzbekistan , Kazakhstan , Netherlands , Portugal , Spain , Ukraine , Cyprus , South Korea , Belgium , Poland , Tunisia , Romania , Colombia , Brazil , Austria , New Zealand , Azerbaijan , Greece , Belarus , Taiwan , Israel , Latvia , Ireland , Mexico , Argentina , Hungary , Malta , Finland , Denmark , Bulgaria , Madagascar , Croatia , Peru , Czechia , Slovakia , Lithuania , Chile , Norway , Dominican Republic , Ecuador , Estonia
- Last Updated
- 5 days ago
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