Wasted potential
I really wish they succeed, they have in house doctor that can read and discuss your results with you , their agents are decent (their cases and uniform isn’t professional but decent enough) , Here is the negative! First , Promo codes do not work on bundles !! Tests has to be singular so I was asked to cancel and choose it again ! Second , I make a reservation at 1:15 pm I get a call from the agent that’s coming to draw the samples , saying are you sure you want us to be there at 8 am , I said no , let’s make it 12 pm , he said then please cancel the order !! (Because you can’t re edit timing on active an order!) Third : I confused setting the timing because it was casually placed up top !!, it needs to be mandatory, set the time , then the page would sends me to confirm. Fourth: They said the results would be out tomorrow, so accordingly I set a meeting with a doctor , and the results still haven’t arrived!! When I contacted them via WhatsApp, they said we are in contact with the lab , we will let you know . And the. No response at all !! Fifth :Their phone number is “out of service temporarily” so I can’t reach them!! I hope the bounce back , and fix all that , they’re doing something awesome, I had to take another star away for this last mistake!!, I just called the labs directly, to be told that all my results are ready!!, why haven’t check me responded or cared to give me my results, I have no idea.
