Citilink - Reviews, Revenue and Downloads - Apple App Store

Description

Your journey starts in your hand. Here's an update for a fresher look and a more comfortable experience.
Login easier and faster!. A more fun and dynamic appearance is ready to delight you.
We value your time as much as you do, so we shortened the loading duration and make it faster.
Have simpler steps to book your flight and organize the list to your needs effortlessly with Sort & Arrange feature.
Be more efficient and choose your payment methods, we prepare more options here in our latest version.

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Screenshots

User Rating

1.71 out of 5

7 ratings in United States

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1 star

Ratings History

Reviews

Poor app for an airline

Hopefully the aircraft fly better than the app works. Joke of an app for an airline in 2023. Very poor workability

useful but buggy

apps looks like it was built with untested features. - some of the UI/UX and features arent intuitive. - sometimes paying for tickets is reallh smooth, until the payment page which cant be done no matter which options i choose. - looking for flight details (boarding pass) was troublesome, you need to do a check in to see your boarding pass and screenshot it yourself, it is not saved in the cache at least until D+1. - flight miles is automatically added IF YOU PURCHASE THE FLIGHT ON THE APP, but claiming flight mileage gives no confirmations, whether it is accepted, rejected, or pending for approval. which is very helpful. - at least i can check in and check ticket price easily with the app.

Error terus nga bisa buka booking. Bayar tambahn nga bisa. Pilih kursi error

Error terus

Can’t register

This App doesn’t work. Unable to register for mileage program. Deleting.

Update?

My app is now unusable. I have tried deleting and I keep reinstalling the same corrupted app that no longer works.

Payment failed

Boss… Sebelum launching aplikasinya di test dulu, biar gak kecewa pelanggan. Kalo emang gak niat, gak usah buat aplikasi. Via website aja. Udah pesan, tapi gak bisa bayar. Stuck di payment mode.

Wasting your time

This app just does not work, I can’t book a flight, the navigation between menu is horrible and confusing, user experience is bad, you need to do a lot for simple task like check in, the information for my upcoming flight is not complete ( I couldn’t find which terminal my flight is ), and much more, very very unexpected experience to have an app this bad from a Citilink

Good 👌🏼

Siapa tau mau terbang sama citilink gitu kan 😂

Unable to book

Passport expiry only goes to 2024 so unable to make booking. Poor app quality control on simple issues like this. However, it is good that Citilink has customer service support options (email, live chat and phone). Much easier to contact Citilink compared to its local competitors like Air Asia.

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart	Category	Rank
Top Free	Indonesia Travel	32
Top Free	Australia Travel	448
Top Free	Indonesia	498

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