CitiManager – Commercial Cards

Really frustrated with this company. Never understood why the US Gov went with them to handle all accounts pertaining to travel. Just trying to setup an online acct and system won’t verify me. Called customer service and entered my card number 3xs, got transferred twice and still unable to access my account online. This company is a joke.

After updating to the latest iOS version on my iPhone 15 Pro I keep getting a message when I open the CitiManager app that says my phone is jailbroken and the app force closes. I know my iPhone is not jailbroken and confirmed this by checking my device. Others have experienced this issue and say the app developers need to update their app. HELP please!

There is no reason I should be on hold for over an hour. It’s not even a one time thing if you call expect to be waiting at least 45 minutes.

They provide the government zero support with use of this pathetic app! Yet charge the government for everything for having contract.

It’s a disgrace that US Military is forced to bank with CITI bank. Their software is slow on the app and their customer service is horrible

During account creation dialog it becomes impossible to select security questions

This app behaves differently for my company than for others thus making the app total garbage. Face ID doesn’t work, logging on takes long because of loading issues and two factor authentication might as well be 8 factor. This app is TRASH.

Until the last update, I could see recent transactions. Now it takes you to a screen that tells you to click for recent transactions but it only takes you to statements so it seems you now have to wait for a statement to close to see the transactions which is ridiculous. I hope they fix the last fix soon.

Got issued a new card after the other one expired, somehow the new card isn’t linked to my old account, can’t register the new one because my account already exists…..

The app does not open and my login is not the problem