Prepare for your cruise by pre-booking dining and shore excursions while at home. Once onboard, access Daily Activities and continue to book dining, shore excursions, and entertainment, and even stay in touch with friends and family using the chat and onboard-calling feature*.
Key features include:
Retrieve reservation details, view your E-docs, prepare and save time boarding with mobile check-in, and access directions to the pier.
Organize vacation itineraries by pre-booking activities in advance and while onboard i.e. shore excursions, dinner reservations, entertainment, and make purchases including gifts (wine, flowers, and treats).
Call and message guests onboard through the app, including Group Chat*.
View ship itineraries, port information, and daily activities.
Review your folio for onboard purchases in the app.
Check Latitude Reward points and learn more about our CruiseNext program.
Review disembarkation information including immigration and easy walk-off details.
*Calling and Texting Package has a nominal one-time fee per person for making unlimited onboard calls and texts during your cruise.
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User Rating
4.81 out of 5
96,930 ratings
in United States
5 star
84,410
4 star
9,051
3 star
1,856
2 star
486
1 star
1,127
Ratings History
Reviews
Great Cruise! App. Is terrible.
Half of the things that I want to know about the ship and schedules, reservations, menus, etc. are not available in the App. Plus you don’t have full function as soon as you exit the boat at each stop. It’s pretty much useless!
Cruise ship
Hi I love the cruise ship
Ncl the best
I am platinum this cruise
Get 1 free at sea dinner 2 more as platinum will buy 2 and use one more with Japanese stake house
Comfy cabin wonderful ports
I love Alaska
Your thing is so cool and when I go on the ship I will say hi and good morning
Mail Issues
Why do all of my mail messages show a March 28, 2023 date? I keep getting new mail notices but all show that same date. Please help with this issue.
Needs to be really updated
Not a bad app but compared to other cruise lines it is so limited. NCL should send their IT team and programmers back to middle school and hire some new people. You just can’t do much with it and there is so much more to be done to get up to speed
Norwegian app
The app itself has several errors and timeouts when trying to use it. On a day when we had multiple things scheduled, it would only display the dinner meal even though it said we had two items scheduled. Tried several times to pull up our on board account with no success. Waited in line for an well over an hour on 6/16 only to be informed the show was canceled and will be rescheduled. This is quite disappointing. With all of this said, we still like traveling with NCL. But the app development team needs to test their work.
App is horrible
I just booked a cruise. I’m trying to book excursions, spa, etc. Pricing is inaccurate. I’ve been bounced out numerous times. I’ve deleted the app, downloaded again. I wonder how much worse this app will be on the cruise.
size
would be nice if it would fit the screen, why not make it bigger???
App Won’t Open
I have been unable to open the app since June 10, 2024. Verified app & phone are up to date. Uninstalled & reinstalled app as well as restated phone. IOS 17.5.2 App 2.4.8