DBS digibank

Excellent Experience with DBS Bank! I've been thoroughly impressed with DBS Bank's exceptional service! The account opening process was seamless, efficient, and hassle-free. The mobile banking app is user-friendly, intuitive, and constantly evolving with new features. What truly stands out is the outstanding customer support. The team is knowledgeable, responsive, and always willing to help. DBS Bank's innovative solutions, competitive rates, and extensive network of branches and ATMs have made banking a breeze. I'm particularly impressed that my debit card has NO FEES, MYACCOUNT with no initial deposit or minimum account balance required. Plus, renewing my debit card comes with NO CHARGE! This flexibility and cost-effectiveness are extremely important to me and a major reason why I love banking with DBS. One suggestion for improvement would be to expand the international banking services. Overall, DBS Bank has exceeded my expectations, and I highly recommend it to anyone looking for a reliable, customer-centric, and fee-friendly banking experience! Rating: 5/5 stars;)

Compare to other banks, limited functions

just today the digital token stopped working and there is no way to set it up again. also more than half of the times dbs is either in maintenance or there service is down

this system was easy to use and very effective.

Easy to use, all meet expectation and clearly navigate.

Suddenly couldn’t access savings account for anything

Bad and cumbersome app poorly designed with facial recognition not able to load. Need to constantly review as my overseas friends also faced similar issues and had to fly back to sg to manually change to new iPhone app. Only allows one usage which is quiet inconvenient when u are working overseas and your old phone breakdown. At bank branch, one dept doesn’t communicate with another very well but customer service is good. Gone are the good old days of service and everything that works well in Asia financial capital. Sigh.

Without Chinese switching, middle-aged and elderly friends can't use it.

Someone in DBS have a crazy KPI for getting user reviews. Everytime you log out, they ask you for a review. Takes an extra tap to exit out. Come in DBS, you are irritating customers too much. No one asks for feedback that often. Especially irritating for paylah where I make several transactions a day. Please stop it.

Pretty intuitive to navigate and all the safety measures are well placed to protect the users.