DBS IDEAL Mobile

App is very buggy - slow & jumpy. Grinds to a halt when asks for verification on the app while using the app.

Every time I set up facial recognition to login it switches itself off after a few days and I’ve done this six or seven times I’ve also spoken to customer service and deleted and uploaded the app, and reset it on three occasions

Appalling bad and over engineered

Love the QR code convenience factor and how easy it is to set up for multiple payees. Payroll was easy to set up as well. Instructions were self explanatory and when I needed to switch screens loved the prompt bar that allowed me to navigate back to account. When filling out forms I was very glad not to be timed out if I needed some time to figure out correct acct payee information.

Like the functionality of the App and think it is one of the better banking apps. However having real problems on my new iPhone. It works fine on my previous models. The phone heats up as soon as the sign in is complete and then after I start getting 'hanging problems' in the OS.

Updating my review to applaud the team on the updates to include Face ID and UI. I run my business from overseas and DBS keeps Singapore my home.

Breaks down constantly and needing to be reloaded.

I’ve had accounts in multiple countries and since starting my business in SG this is by far the best, most efficient and user friendly system I’ve ever experienced

Sometime works. Cannot use iPhone to verify. Works well previously.

Says there’s an update, so uninstall and reinstall (which is ridiculous), but there’s no update to be found in the App Store. The UI is also a mess.