Direct Ferries is the world's leading independent ferry ticket retailer. Compare and book over 3000 ferry crossings worldwide, using real-time pricing and availability, anytime, anywhere from your mobile. The Direct Ferries app is free, quick, and easy to use. With access to all ferry companies, routes, and destinations, it is the only app you need for ferry travel!
Direct Ferries App Features:
- Our easy comparison tool is designed to make your ferry ticket search a breeze, ensuring you always get the best deal.
- Compare prices from the world's major ferry companies, including DFDS Seaways, Brittany Ferries, Irish Ferries, GNV, and more.
- Whether you're a spontaneous traveller or a meticulous planner, our app allows you to book your ferry tickets as close as 2 hours before departure or up to 12 months in advance, giving you the freedom to travel on your terms.
- Contact our exceptional customer support team directly through the app using our messenger service.
- Receive notifications to stay up to date on the status of your sailing and conversations with our customer support team.
- Save your quote to complete unfinished ferry bookings later; we'll email you the itinerary and quote so you can complete the booking when you're ready.
- Use the Live Ferry Tracker feature to track your ferry an hour before departure and during the crossing.
- Don't get lost; the port finder feature can help you find the ferry port.
- Recall ferry bookings or quickly and easily amend and cancel your bookings.
- Secure payment by PayPal, credit or debit card
- Fast booking and instant email confirmation
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Direct Ferries FAQ
Is Direct Ferries free?
Yes, Direct Ferries is completely free and it doesn't have any in-app purchases or subscriptions.
Is Direct Ferries legit?
⚠️ The Direct Ferries app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
I booked a ferry with them and viewed the tickets through the direct ferries app.
In the app there is a button for “DIRECTION TO THE PORT”
I clicked this and it populated in Google maps.
I followed the directions to the port.
When I get there, they people at the port say this is the wrong one.
I now have to go across the city to the correct address.
I obviously cannot make it and miss my ferry.
They don’t want to refund me even though it is a mistake in their app.
Cancellation and no follow up
We have been canceled for rovinj to venezia and no follow up, just a mail and a ticket opened but no news. WoW
Appalling - avoid at all costs
I used the app to request an amendment to my booking. Direct Ferries then held £480 from my account pending my decision re the amendment. This was over 2 weeks ago. The app still says the booking is in the process of being amended and Direct Ferries still have not released the payment.
The details are wrong
It’s a buggy app
Awful, but the website is just as bad
Awful, but the website is just as bad!
Unreliable and dishonest.
I purchased three tickets in total, all with additional cancellation insurance.
Direct Ferry canceled two of these tickets, providing the following explanation:
“We are sorry to inform you that due to an online technical issue your booking has not been confirmed with the operator but your card has been debited. We sincerely apologise for this error and any inconvenience this may cause you.”
I canceled the third ticket myself, more than a month in advance, as I chose to book with a more trustworthy company. Despite having cancellation insurance, the refund they issued was incomplete, with an unjustified deduction of £20.99.
On top of this, I have yet to receive any of the refunds owed. Their conduct is unacceptable, and their lack of transparency is deeply frustrating.
Not very good
Easy to download and retrieve booking but have not been able to create account. Not very helpful and pointless app.
Like it
Like this app. Only used it a few times but like it keeps everything together
Unbelievably bad service- DO NOT USE THEM
needed to cancel one part of the journey but can’t do that online. Spent a week trying to contact them but no response at all. Ended up cancelling everything and booked direct with ferry company.
Don’t try and speak to anyone…
I need to find information regarding travelling with bicycles… the DF ‘Bot’ does not understand the the words Bike or Bicycle so now completely in the dark. No contact number… To be honest, no one at DF seems to care at all. Disgrace.
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