Perfect experience
Tha application is easy to use and navigate and i hope if they add a live update on the consumed KM. The cars i tried are new and the customer service were very helpful.
ekar
Self-drive mobility platform
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Description
ekar is the fastest-growing carshare service in the Middle East. It offers the easiest and most convenient way to rent a car from your mobile phone. You can book a car to suit your needs: by the minute, hour, day, week or month.
Simply locate the nearest car to you, reserve it instantly, and unlock it straight from your phone to start your journey. Once you’re done, you can park it in any of our authorized parking areas.
Signing up is quick and easy. All you need is to be 21 years of age, have a valid driver’s license and a valid ID.
ekar features:
• Fuel*, insurance and parking* are free.
• Rent an ekar car anytime (24/7) from your smartphone
• Choose the type of car that suits you, and search for the nearest one
• Rent instantly, and end your trip with ease
• 24-hour customer service
ekar is available in these cities:
• Riyadh
• Dubai
• Abu Dhabi
• Sharjah
Find and book the perfect car for any occasion — ekar is your transportation solution for road trips, errands, commutes, and weekend getaways.
*Excluding ekar X. ekar X in Dubai does not include free fuel and parking.
Visit our website for more information: https://ekar.me/
Thank you.
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Simply locate the nearest car to you, reserve it instantly, and unlock it straight from your phone to start your journey. Once you’re done, you can park it in any of our authorized parking areas.
Signing up is quick and easy. All you need is to be 21 years of age, have a valid driver’s license and a valid ID.
ekar features:
• Fuel*, insurance and parking* are free.
• Rent an ekar car anytime (24/7) from your smartphone
• Choose the type of car that suits you, and search for the nearest one
• Rent instantly, and end your trip with ease
• 24-hour customer service
ekar is available in these cities:
• Riyadh
• Dubai
• Abu Dhabi
• Sharjah
Find and book the perfect car for any occasion — ekar is your transportation solution for road trips, errands, commutes, and weekend getaways.
*Excluding ekar X. ekar X in Dubai does not include free fuel and parking.
Visit our website for more information: https://ekar.me/
Thank you.
Screenshots
User Rating
2.75 out of 5
44 ratings in Egypt
5 star
16
4 star
4
3 star
0
2 star
1
1 star
23
Ratings History
Reviews
Copoun
Worst app , I had a discount 50 % first use , i applied it and the rate was half after i end the trip they cut the full amount without the discount , i contacted the call center said it's a problem and we're working on it to solve Unhonest , fake discount , worst seevice , worst app
Easy and Wonderful
I had a fantastic experience with the ekar app. Signing up and getting approved was a breeze, taking just a few minutes. The wide selection of cars at affordable prices made it easy for me to find the perfect ride. What truly impressed me was the exceptional customer service – they were incredibly helpful throughout my journey. ekar is definitely my go-to choice for hassle-free car rentals
Bad customer care
I have almost 2 months try to create account with no luck I have creat account in another app in one day and receive a car
شركة زبالة هتلف السبع لفات علشان تتأخر سيارة
هتسجل و علشان توثق حسابك لازم تبعتلهم ميل و محدش هيعبرك و هتفضل تصل بيهم كتير و المشكلة مش هتتحل و كل شوية هيقولولك ايام و نرد عليك و لا هيردوا
NOT RECOMMENDED
They are deducting money for non sense reasons to maximize their profits, plesse do not use this app, use UDrive application ekar simply will steal from you
Bad weekly rental experience
I’ve been using ekar for a while for quick reservations Once i moved to weekly cars, it became weird, cars quality degraded, for two different cars i had to have multiple calls with the customer care while being on the street to cance a weekly rental, it doesn’t make any sense to rent a car and after you entered, you find sth not expected, weird sounds frm the motor, almost broken front mirror And when you are fed up with the service and would like to have a refund the only way is to have it back to the wallet not your bank account, and if you want it back to your bank account there’s a penalty of 200 AED or sth. That’s a desperate way for retention, all the apps in the world return the full amount to the customer. It doesn’t make sense to go to a car for a weekly rental without knowing if the car is full option mid option .. etc, these are just fixed information how hard is it to add it to the app, i had to cancel the weekly subscription twice due to cars not meeting expectations, just add the cars details in the app. Usually the problems with Ekar happens with while you are in the street, so the should prioritize the booking experience to decrease the calls while booking the car, it should be seamless and easy process and you should validate the car to know its status I rented an mg5 2022 and their was a weird sound coming from the motor as if it’s 2012 car model
One of the worst decisions I’ve ever made
To cut the experience short. That voice in your head telling you to be cautious before jumping into this company, listen to it. Do not use this app and go to a rental company. Ekar will tell you that they will ‘block’ or ‘hold’ a security fee on your credit card when they actually charge it in full up front, leaving you with a bank call telling you you have outstanding balance and penalties. They will tell you they will handle everything in 1 month when you decide to cancel your subscription, its been almost 3 and no reply. They will be quick to charge penalties but still give you unserviced cars with dirt and damage on them. Absolutely regret my decision on this one, and hope no one has to go through this either.
Good Service
Good service and easy App never crashed.
Worst car Renting App ever
I walked a 1.1Km for a car that they can't unlock it. This is how unreliable this app and the customer support level is just unacceptable. A lot of bad reviews here should have warned me but I thought that I can give it a chance and now I know for sure that I'm not going to use it again ever. Thanks for the worst experience I have ever had.
Store Rankings
Ranking History
Category Rankings
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Category
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Rank
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Top Free
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54
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Top Free
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65
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Top Free
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217
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Top Free
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409
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Top Free
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467
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Keywords
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App Info
- Category
- Travel
- Publisher
- ekar fz llc
- Languages
- English, Arabic, Thai
- Recent version
- 8.5.3 (1 week ago )
- Released on
- Feb 23, 2016 (8 years ago )
- Also available in
- United Arab Emirates, Saudi Arabia, United States, India, United Kingdom, Egypt, Russia, Pakistan, Philippines, Thailand, Turkey, France, Canada, Australia, Germany, Spain, South Africa, Poland, Italy, Lebanon, South Korea, Ukraine, Austria, Kuwait, Brazil, Romania, New Zealand, Kazakhstan, Singapore, Netherlands, Malaysia, Ireland, Portugal, Vietnam, Sweden, Mexico, Czechia, Hungary, Hong Kong, Azerbaijan, Norway, Denmark, Belgium, Taiwan, Indonesia, Israel, Belarus, Algeria, Argentina, Ecuador, Switzerland, Chile, Peru, Nigeria, Japan, Colombia, Greece, Finland, Dominican Republic
- Last updated
- 2 weeks ago