ezManage - Catering Management

Changing basics like updating menu items is a pain. Everything has to be requested via forms where you have to fill out thousand times the same data you already did. Absolutely waste of time.

Not sure what they did but I can’t log In anymore and it’s making life difficult!

I had high hopes to get my restaurant on this platform. During the initial on boarding process, I had constant communication with the only two individuals with the set up. Once I received an email that my restaurant was live, I hoped online to check it out. Sadly, my menu “serves” was wrong with every item. I contacted both individuals without getting what seems would be a simple fix resulting with me calling the 800 number to deactivate my account.

Easy to use and manage catering orders for local restaurants.

I had an order ready for more that 4 hours in my restaurant and the driver cancelled 3 times .

We have been using EZ Cater for years now- I think about 4. They have always and still do have the worst customer service ever. If you, the business, needs something be prepared to have to reach out multiple times and never get a response. However, when they need to reconfirm an order whether it’s 10pm or 6am they will call and call dozens of times. The service is a joke and they pay for google ads using their ‘partners’ names so they can get a piece of everything.

We enjoy working with this company!!! Covid and all, an absolute joy.

Love and user friendly! The only reason for 4 stars is because I wish it had a notification sound. I would love it even more if it did!

I log in fine, hit the order or ranking and it logs me out. It worked fine before.

This app is so easy to use, manage and the support staff is always helpful and amazing! I just wish this app had a notification sound. It’s literally the only app on my phone without one. Please please please create a sound for this app!