GettingOut Visits

I don’t get notifications when my fiancé is calling therefore I can’t pick up app keeps crashing and have to re download it for it to work

If i could give zero I would, the app keep crashing everytime i get connected👎🏻 i do not recommend

Tried numerous times to connect was just left with a charge and a black screen the entire time.

I hate who ever made this app I always miss half of my calls this app makes no type of noise and that’s weird .

Doesn’t work consistently. Apparently time of day makes a difference with some features. Payments will work if you are really lucky and keep trying at different times. Others I know personally are having the same problems with different devices and platforms. I don’t normally leave reviews but this one is so extremely bad I felt motivated to tell others.

It should be illegal for companies to exist as a carrier to speak to loved ones when their applications don’t work. I really hope this company goes away and a new one comes in for the facilities using it now. There’s no support, the site and apps glitch, and it’s overly complicated. It should be a basic right to speak to your loved ones—a right this company has taken from the resident and their entire family.

ABSOLUTE GARBAGE!!!!!

Please bring back app notifications for. I miss a couple of videos calls because the app no longer make notifications sound to inform you of a incoming video call

I used to get sound/alerts for all notifications in regards to messages and incoming video calls. Back in January of this year the sounds/alerts for messaging just stopped out of no where and now just recently sound/alerts for notifications when incoming video calls come in have stopped making sound/alerts. I have checked my settings on my cell and I have called Apple Tech. There’s nothing wrong with my iPhone 14 Pro. It’s this garbage app that’s the problem. Do the updates that this app needs to work properly. It’s very frustrating to have to stare at your phone so you don’t miss an incoming call from your loved one.

This app is terrible. Constantly have to log in, and inmate visit invitations never come. No ability to get notifications when inmate schedules a video visit. It’s been broken since the last update.