Bought this set from well known High St hearing company and whilst I found the staff good I don’t think hearing aids as good they should be. After a week or so had to return them to Manufacturers as left aid kept switching off. A lot of amplification etc and really in my opinion not much better than the free NHS aids.

The revamped UI doesn’t render correctly on my iPhone 11 Pro. Clipping at edges. Makes using the app very irritating.

Bluetooth connects but when app closes disconnects.

Since the redesign the volume control had become unresponsive in classic mode on my iPhone 13. Thank goodness for - so called - advanced mode. The volume control does work here. So the app works only 50%.

I was happy when I connected my hearing aids this morning to note that the design has been completely updated. It looks so much more professional and is simple to use. The old app was basic and not up to the standard you would expect from Phonak.

Very basic only program available is auto. Where is the speech in noise shown in the demo. App is made by unitron / phonak who make specsavers advance. Unitron plus app much more features however won’t pair with specsavers. Disappointed.

Having the ability to adjust your hearing aids to the noise of your surroundings is really beneficial to get good performance from my Specsaver Advance Elite hearing aids. When the Apps connects and stays connected to my hearing aids it works well but it does not maintain a reliable connection especially in changing environments. If I am in a fairly constant quiet environment like at home or in the office, it mostly stays connected to the App, although in these scenarios you don’t need to change the settings unless you want them to focus on the TV or video conference sound. But if you are going out for the day and you want to change the App programs due changing environments like travelling in a car, a train, or being outdoors, or in a cafe or restaurant then the App is totally unreliable and regularly disconnects from your hearing aids. When this happens you are lucky if you can reconnect by just turning both hearing aids off and on again. Usually you have to delete the App, reload it from the App Store and then go through the set up process again. Obviously you have to do this sitting down because you have to take your hearing aids off to turn them off and on again at the same time that setting up the App for them to connect and this all depends on how good a phone/WiFi signal you have got to be able to download the App. This is usually what I am now doing in a cafe or restaurant while I’m waiting for the food/drinks to arrive! It is when you are going out for the day and you want to adjust to the changing environments is when you need the App to work the most but this is when the connection between the App and hearing aids is unreliable. This is annoying because the Bluetooth connection between my iPhone and the hearing aids is reliable, it is the connection between this App and hearing aids which is the problem. If Apple could develop a basic hearing aid noise background adjustment function in their health App for future iOS releases then we could do anyway with unreliable third party Apps like this one.

Other hearing aid apps by other hearing aid makers are different, more modern with more features

Doesn’t remember any adjustments made, have to reset each time when changing programs. Have been told nothing can be done.

Could not do without them and my audiologist at specsavers was and is brilliant