HK Express

Not user friendly

Signing in with Apple returns bad user names and passwords. This function has been out for years!!!!

The app is fairly user friendly but then to make payment it kept showing error even though I’ve been told my payment was successful, it still showed as pending and told me to try another credit card !!! Frustrating

The web site is trying too hard to get you to buy extras, for some reason I had a charge of 148 HKD$ while I was trying to check in with no additional extras. When I switched to the App it was quick and simpler and no surprise charges!

Amazing App. One of the best travel Apps I have ever used (and I use many!). Well done. Thank you.

So straight forward and easy to use, if only all apps worked this way 👍🏼👍🏼👍🏼👍🏼👍🏼

The app is really responsive and useful. Even better is the fact that the live chat is really easy to use and they helped me change the dates of birth on my boarding pass in minutes!

Still cannot login after update

The app has abnormal charging time. Not only on my mobile, but also computer. This is annoying.

Not sure if it’s about using Ipohone SE, seems that things are not 100% compact. When I try to scan my passport, the creek cannot show the process button at the bottom. And been now, then. I am trying to type the comment, the words are not shown on screen (I rely on my instincts to type!) Please fix the bugs and also, this app often die in the middle of the process, not stable enough as a travel app.