Description

Welcome aboard the HK Express Mobile app!
Are you ready to
⁃ Stay up to date with our latest promotional offers
⁃ Search and book flights
⁃ Check-in
⁃ Save mobile boarding passes
⁃ Catch up on destination info
⁃ Save more and upgrade your holiday
Search, book, check-in and enjoy your holiday all from the convenience of your mobile device! Getting low-fares on the go has never been easier. Download now and stay up to date with our latest promotions, search and book flights, check-in, get destination information and more... straight from your mobile device!
Checking-in with our mobile app allows you to save your boarding pass direct to your device or passbook. If you do not have any check-in baggage, you can go straight to the gate with your mobile boarding pass and enjoy!
The best part is, when booking with the HK Express Mobile app, you can save even more money with app specific discounts!

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Screenshots

User Rating

4.49 out of 5

1,691 ratings in United States

5 star

1,250

4 star

235

3 star

2 star

1 star

100

Ratings History

HK Express Installs

Last 30 days

0

View Installs Data

HK Express Revenue

Last 30 days

$0

View Revenue Data

HK Express Reviews

Technical issues

Cannot log in with Cathay account, this app is not usable for Cathay members.

This app is horrible

It’s like they wrote it once, never used it, and never looked back to fix any bugs

Terrible airline trying to squeeze every last cent out of you

They charged me $50 to change the name on my boarding pass because I didn’t have my middle name on there, and it’s impossible to change it online. I payed $80 for a flight and $45 for a “name change charge.” Ridiculous. The staff was useless in trying to help.

Best Cheap Airline

This is honestly the best cheap airline I’ve ever flown. Very polite staff, online check in available, pretty clean, no fuss over baggage or baggage drop, overall 10/10! It’s not a luxury airline but it’s exactly what u want for a buffet airline. Definitely exceeded my expectations.

Good app, but unable to enter some data

The app is good, but, being from another country my credit card could not be accepted to add some new features I wanted (more luggage etc.). I hope that can be fixed for people outside of Hong Kong.

Awful

Awful airlines the cut costs everywhere. I was forced to buy another ticket even though I was already the the boarding gate and had proof of purchase! Very frustrating.

Bad Username or password???

Made an account of HK express and then went to this app to sign in. All it says is “Bad username or password.” It seems to me that being able to login should be the most important thing about an app. Couldn’t login

Checkin process is buggy

I checked in for 6 people and maybe one person’s information was incorrect. It returned an error with no information about what went wrong. I was brought back to the view boarding pass page and it only shows 5 boarding passes. I was scared that the error lost my reservation. I tried numerous time to check and my boarding was still missing. I finally tried the manage button and found my reservation. It’s extremely frustrating when there were no instructions. Someone should QA the system better.

Horrible customer support

Customer support is quick to respond and answers questions to the best they can. HK Express does not allow them to support their their customers and makes it nearly impossible to get ahold of 🥲 so you do all this work to contact them and then they are like “fill out a form and maybe get a partial tax refund” 🤣

Awful app, awful website

What’s wrong with this company? They can’t set a website or app that will let you check in. You can waste many hours trying to perform basic functions and never succeed. Clearly not a minimally functional airline

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart	Category	Rank
Top Free	Hong Kong Travel	18
Top Free	Philippines Travel	79
Top Free	Taiwan Travel	110
Top Free	Thailand Travel	161
Top Free	Japan Travel	168

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KKday - Your Travel Companion

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My HKG (Official)

Airport Authority Hong Kong

App Info

Last updated

3 weeks ago

Name	Reviews	Recent release
城巴 Citybus Bus Arrival Times&Route Search	22	2 months ago
HKTaxi - Taxi Hailing App #1 Taxi App in Hong Kong	23	2 years ago
Hong Kong Disneyland The Official App	40	3 months ago
KKday - Your Travel Companion Your App for Travel Bookings!	32	1 week ago
My HKG (Official) Airport Authority Hong Kong	4	1 day ago
Hong Kong Airlines 香港航空, HKAirlines	29	2 weeks ago
永安旅遊 - 機票、酒店、自由行、旅行團 Staycation酒店樂園門票預訂	5	1 week ago
Cathay Pacific	136	3 weeks ago
MTR Mobile	72	1 week ago
App1933 - KMB ‧ LWB	20	6 months ago

HK Express