Hotlink - Reviews, Revenue and Downloads - Apple App Store

Description

Maximise your Hotlink experience today!

This all-new experience has been made to cater to YOU and your everyday needs.

Whether for Hotlink Prepaid or Hotlink Postpaid, get everything you need now in one all-new & improved app.

POSTPAID & PREPAID
• Plan Summary: View your balance and stay informed about your internet usage.
• Hotlink Rewards: Enjoy FREE deals from over 300 popular brands everyday from food & beverage, health & beauty, shopping, travel, entertainment and more!
• Maxis TV: Gain access to the best of entertainment available on Viu, Sooka, iQiYi and more
• Lifestyle: Don’t miss out on exclusive promos just for you.
• E-Statement: Check your transaction activity with ease
• Payment methods: Pay bill & reload with credit/debit card, online banking, & e-Wallets such as GrabPay, TouchnGo eWallet and Boost.
• PUK code: Check for your code in a few taps.
• Store Locator: Find your nearest Hotlink Store hassle-free.
• Manage your Account: Everything you need to manage your Hotlink plan.
• Contact Us: Get in touch easily with us for any concerns, questions or feedback

Exclusively for PREPAID
• Hotlink Rewards: There’s even more savings with our exclusive e-Vouchers when you purchase with your credit.
• HotlinkMU: Purchase your personalised internet deals with HotlinkMU.
• Top Up: Stay tuned to special offers giving you cashback when you top up.
• Internet Passes: Check your internet usage and purchase internet passes.
• Add-On: Purchase hotspot passes or extended validity for your sim.

Exclusively for POSTPAID
• Billing information: Credit Limit, Bill Cycle, Unbilled Amount
• Direct Debit: Enable via app
• Manage my WiFi - Manage your WiFi with ease!

GET IN TOUCH

Feel free to call us toll-free at 1300-820-120 or dial 123 from your mobile for any enquiries or check out selfserve.hotlink.com.my

To learn more about the all new Hotlink All-in-One App, simply head to https://www.hotlink.com.my/en/services/mobile-app/

Don’t forget to enable push notifications to get notified on our latest offers. If you like using the Hotlink App, please rate us on your app store

Works best with iOS 9.3 and above"

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Screenshots

User Rating

2.56 out of 5

39 ratings in United Kingdom

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Ratings History

Reviews

Trash

Absolute trash company it buys random packages with my credit that i have not authorised for extortionate prices. DO NOT USE THIS COMPANY

Good app

Using a Hotlink SIM from Maxis, this app has been useful to get online whilst travelling. Only used a couple of the principle functions, but nothing unusual in the usage.

Useless app

Will allow you to register yourself as a tourist from another country but will not allow you to pay using a foreign credit card, so what’s the point? Made it so difficult I gave up trying and found a more reputable SIM to use for my vacation here.

Avoid like the plague

As many other people mentioned you cannot top up to the correct amount so you always have stupid left over credit to buy packages for the right value. Luckily I was at a store and asked them to correct the amount because they were walking me through the steps to do the top up and when I couldn’t purchase the package I said I wanted despite following the steps they refunded me the credit card charge. I cannot believe there is no warning that they’ll be taking money off the top.

I can’t believe it’s a Maxis product!

The app is slow to load and can only handle one number at a time. So far ai am unable to make payment through this app. When making payment, the payment page did not allow scrolling up and down to allow you to press next after you input your bank details. For e-wallet touch and go it is even worse. There’s no button forward so you just stuck there in limbo. I used to be easier with Hotlink Postpaid app but now you’re stuck with this app.

Awful way of topping up your phone

To top up your phone you’d think you would just have to select a package and pay for it. But no, first you have to top up your credit and then pay for the package using your credit. But between those two things they will take tax off so your 60RM paid only becomes 56RM of credit. There’s no way to pay tax at the credit stage so that you actually get the amount that you want in your account. So then you have to top up your credit again. I’ve never seen a more needlessly complicated way of doing things and it’s entirely designed to make you pay more than you want to. I’m sure having everyone paying a little bit more than they need to is a nice little earner for Maxis though. I also find it bizarre that when your package runs out, this isn’t one of the apps that still works. Facebook does but the app that would allow you to buy more credit doesn’t.

Slow a times

Limited options, quick expiry. Slow connection & lots of black spots at different times.

Doesn’t show expiry date

The app just show ‘active until’ without having the expiry date

Still buggy

Still can’t top up my prepaid account using my credit card. Used to be able to do this no problem, but it has stopped working suddenly. The payment looks like it goes through with notifications from Maxis and my bank, but the updated balance is not reflected on my app and Maxis claim to have no record of the transaction. No call back from the tech dept to address the issue either.

Red app

Started a few months ago, under the balance, it doesnt show until when my sim card is active. It only says Active until. Can you help?

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart	Category	Rank
Top Free	Malaysia Utilities	7
Top Free	Singapore Utilities	38
Top Free	Malaysia	64
Top Free	Indonesia Utilities	242
Top Free	Thailand Utilities	293

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Name

MyDigi Mobile App