Crashes/Doesn’t work
The app keeps crashing when I enter my Ident-ID and hit Submit... doesn’t even work on iPhone 8 Plus when I tried.. Can you please fix this? Thanks.
IDnow Online-Ident
Published by: IDnow
Description
IDnow Online Ident allows you to digitally verify your identity or sign contracts electronically in just a few minutes. All you need is a mobile device, a stable internet connection, and a valid ID document.
Save yourself the hassle of queuing up to show your ID card at a bank or postal office. IDnow Online Ident offers highly secure and officially accepted ways to digitally prove your identity or sign contracts online. And the best part is: It is completely free of charge and only requires a few minutes of your time.
IDnow VideoIdent: Our default identification method will connect you with one of our ident specialists via video chat. This expert will guide you throughout the entire process. Have your ID document ready and just follow the easy instructions.
IDnow eID: Where applicable, you may have the option to quickly verify your identity via a German electronic ID card without the need for a video chat. All you need is an NFC-enabled smartphone that serves as a card-reader and securely transmits the encrypted data of your eID.
IDnow eSign: You will also be able to digitally sign relevant documents at the end of the video identification process. The process can be completed in just a few minutes from the comfort of your home, avoiding any media mismatch or need of additional hardware.
Be assured that your personal data is safe with us as all our identification processes are being audited regularly and comply with the highest security standards.
IDnow Online Ident runs on iPads and iPhones with iOS 9 or higher.
IDnow is a market-leading provider for identity verification and electronic signature solutions. For further information go on our website https://www.idnow.io/ .
In case you need support with the identity verification itself, directly go to https://help.idnow.io/hc/en-gb .
Please note that IDnow also offers the app IDnow AutoIdent for AI-powered identification. If your token is not accepted on the home screen, you may need to switch to the IDnow AutoIdent app.
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Save yourself the hassle of queuing up to show your ID card at a bank or postal office. IDnow Online Ident offers highly secure and officially accepted ways to digitally prove your identity or sign contracts online. And the best part is: It is completely free of charge and only requires a few minutes of your time.
IDnow VideoIdent: Our default identification method will connect you with one of our ident specialists via video chat. This expert will guide you throughout the entire process. Have your ID document ready and just follow the easy instructions.
IDnow eID: Where applicable, you may have the option to quickly verify your identity via a German electronic ID card without the need for a video chat. All you need is an NFC-enabled smartphone that serves as a card-reader and securely transmits the encrypted data of your eID.
IDnow eSign: You will also be able to digitally sign relevant documents at the end of the video identification process. The process can be completed in just a few minutes from the comfort of your home, avoiding any media mismatch or need of additional hardware.
Be assured that your personal data is safe with us as all our identification processes are being audited regularly and comply with the highest security standards.
IDnow Online Ident runs on iPads and iPhones with iOS 9 or higher.
IDnow is a market-leading provider for identity verification and electronic signature solutions. For further information go on our website https://www.idnow.io/ .
In case you need support with the identity verification itself, directly go to https://help.idnow.io/hc/en-gb .
Please note that IDnow also offers the app IDnow AutoIdent for AI-powered identification. If your token is not accepted on the home screen, you may need to switch to the IDnow AutoIdent app.
Screenshots
IDnow Online-Ident FAQ
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Is IDnow Online-Ident free?
Yes, IDnow Online-Ident is completely free and it doesn't have any in-app purchases or subscriptions.
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Is IDnow Online-Ident legit?
⚠️ The IDnow Online-Ident app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Thanks for the vote -
How much does IDnow Online-Ident cost?
IDnow Online-Ident is free.
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What is IDnow Online-Ident revenue?
To get estimated revenue of IDnow Online-Ident app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
4.36 out of 5
22 ratings in New Zealand
5 star
17
4 star
0
3 star
1
2 star
0
1 star
3
Ratings History
IDnow Online-Ident Reviews
Bricht ab, Kommunikation erschwert
Nach dem Fotografieren des Persos und des Selfies erscheint ein Chatpartner. Meist schwierig zu verstehen da muttersprachlich nicht deutsch. Und dann kommt noch während des ersten Satzes die Fehlermeldung „die Identifikation wäre nicht erfolgreich gewesen!“
Totale Katastrophe
Angeblich habe ich schlechtes Internet. Nach 3 Sekunden wird sofort aufgelegt. Geht gar nicht
Unfreundlicher, langwieriger und stressgetriebener Prozess
Ich musste sehr lange in der Warteschlange warten und wurde mehrfach zum gleichen Mitarbeiter geleitet. Dieser war nicht nur genervt wirkend, sondern auch sehr unfreundlich und schroff. Die App stürzt beim Anschalten der Taschenlampe andauernd ab, was oft mitten im Prozess passiert und dadurch einfach nur Zeit und Nerven verschwendet. Ich würde es lieber in Kauf nehmen zu einem Terminal in Person zu fahren, als diese App jemals wieder zu verwenden.
Müll
So etwas schlechtes habe ich noch nie erlebt. Unnötig lange Abläufe und viele viele Fragen. Mittlerweile nach 5 Anläufen immernoch keine Identifizierung geschafft, da immer wieder angeblich schlechte Verbindung besteht. Die schlechte Verbindung gibt es dann wohl nur hier. Vom schnellen und teilweise undeutlichen sprechen der Mitarbeiter mal ganz abgesehen.
Personal
Person war schwer zu verstehen und wirkte unfreundlich und genervt
Der letze Dreck dieses Unternehmen!!!
Unglaublich diese Firma, absolut unfreundlich, mit dem aktuellsten IPhone 15 Pro Max mit dem teuersten Vertrag der Telekom, 5G bei vollen Empfang, oder mit Vodafone Gigabit Fenstnetz Vertrag und der aktuellsten FritzBox und W-LAN, ebenso bei vollem hört man ständig die Verbindung ist schlecht, obwohl er Test in der App dafür als sehr gut ausgefallen ist, was stimmt bei euch nicht? Totales no Go diese Dienstleistung!!!
iPhone Nutzer bitte Lesen!!! 🔍🔍
Das iPhone muss sich im Flugmodus befinden mit eingeschalteter WLAN Verbindung. Dann funktioniert das Mikrofon und man wird gehört.
Mikrofon und Kamera werden nicht verlässlich erkannt
Erst beim 6. Versuch funktionierte alles.
Schlechte Leitung.
Ich kann die guten Rezensionen nicht verstehen. An sich klappt es super allerdings sitzen die Mitarbeiter sonst wo. Dadurch ständig Verbindungsabbrüche. Nach 10 versuchen bekommt man endlich einen Mitarbeiter wo die Leitung gut funktioniert. Angeblich sind immer die Leitungen der Anrufer schuld
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
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Chart
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Category
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Rank
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Top Free
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10
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Top Free
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21
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Top Free
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35
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Top Free
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125
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Top Free
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176
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IDnow Online-Ident Competitors
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0
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|
4 days ago | |
My WebID
Identifizierung & Unterschrift
|
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|
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|
1
|
|
4 weeks ago | |
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Consors Finanz BNP Paribas
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0
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2 weeks ago | |
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0
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1 month ago | |
AUTHADA
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0
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2 weeks ago | |
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Sicher online bezahlen
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0
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4 months ago | |
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ID, Driving Licence and more
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0
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7 months ago |
IDnow Online-Ident Installs
Last 30 days
IDnow Online-Ident Revenue
Last 30 daysIDnow Online-Ident Revenue and Downloads
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App Info
- Category
- Business
- Publisher
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IDnow
- Languages
- Croatian, Dutch, English, Estonian, French, Georgian, German, Hungarian, Italian, Korean, Polish, Portuguese, Russian, Chinese, Spanish, Ukrainian
- Recent release
- 9.1.0 (1 day ago )
- Released on
- Sep 24, 2014 (10 years ago )
- Also available in
- Germany, Switzerland, Austria, United Kingdom, Italy, France, Spain, Croatia, United States, Netherlands, Ireland, Poland, Belgium, Sweden, Portugal, China, Lithuania, Denmark, Czechia, Türkiye, Romania, Hungary, Russia, Ukraine, Estonia, Norway, Canada, Slovenia, Finland, Australia, Greece, South Africa, India, Brazil, Japan, Singapore, United Arab Emirates, Mexico, Hong Kong SAR China, South Korea, Thailand, Argentina, Israel, New Zealand, Egypt, Colombia, Taiwan, Kazakhstan, Philippines, Nigeria, Malaysia, Peru, Chile, Azerbaijan, Saudi Arabia, Vietnam, Iceland, Belarus, Lebanon, Ecuador, Indonesia, Algeria, Pakistan, Dominican Republic, Kuwait
- Last Updated
- 2 days ago