Click and collect
Updated app has removed the click and collect function but the app still takes card details?
itsu
Published by: ITSU
Description
Collect [rewards] every time you visit your local itsu restaurant and enjoy a free itsu.
Screenshots
User Rating
3.74 out of 5
235 ratings in United Kingdom
5 star
143
4 star
12
3 star
16
2 star
5
1 star
59
Ratings History
itsu Installs
Last 30 daysitsu Revenue
Last 30 daysitsu Reviews
My under a fiver spend doesn’t count!
I love the Itsu concept: clean, healthy food which is inexpensive and the service is brilliant. BUT for my lunch of chicken or veg paradiso, my spend of £4.49 or £4.99 is just short of the £5 spend needed to get a “butterfly” 😕
White screen when paying
Every time I come to pay and scan the code … white screen! No code to scan no points! Can you please either have a default code preloaded or have the facility to scan the receipts.
discounts don’t work
the loyalty program is great, i’ve never had a problem with it. but for some reason my student discount keeps getting wiped from my account, like it literally won’t show up as existing. i used it once and then i tried again and in store they said my account didn’t have the student discount attached. please fix this!!!
No points for noodle pots
The packaging of the pots you buy in stores mislead me to download the app, thinking they had a reward scheme for those (I don’t live close enough to a itsu store or visit enough to be able to build up points that way.) So now deleting the app
Am I missing something?
App is not allowing me to do anything other than view rewards and see my details. I am sure there is a problem here.
Excellent
When to eat for the first time, the food and service was truly amazing. Loved it. Thank you, much appreciated.
Bad app design
The app clearly needs a rethink. Not very straight forward. Also when making account the part where you have choice of uploading a photo ‘We need to see who we’re speaking too’ is nonsense. Itsu - you don’t need to see who you’re talking to at all. Don’t lie.
Redesign the UI
Why can’t I see the menu before I choose the restaurant? The worst thing is that the one next to my home is not even on the list! Don’t you know all your restaurants?
Impersonal service
In shop, trying to use app one handed. Told 8-10 mins to be ready. No one in the kitchen. Great product but where did the service go?
Store Rankings
Ranking History
Category Rankings
|
Chart
|
Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
44
|
|
Top Free
|
|
235
|
|
Top Free
|
|
235
|
|
Top Free
|
|
243
|
|
Top Free
|
|
255
|
Keywords
itsu Competitors
| Name | Reviews | Recent release | |
|---|---|---|---|
PizzaExpress™
|
151
|
3 months ago | |
Nicholson's Pubs
|
20
|
1 month ago | |
Krispy Kreme UK
|
120
|
1 month ago | |
Caffè Nero
Italian Master Coffee Roasters
|
186
|
4 days ago | |
Pret A Manger: Organic Coffee
Hot Drinks & Freshly Made Food
|
127
|
1 week ago | |
Barburrito Rewards
|
22
|
6 months ago | |
All Bar One
|
26
|
3 months ago | |
Bubble CiTea
|
16
|
11 months ago | |
First Table
Save 50% at top restaurants
|
34
|
1 week ago | |
Knoops
|
18
|
2 months ago |
itsu Revenue and Downloads
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App Info
- Category
- Food Drink
- Publisher
- ITSU
- Languages
- English
- Recent version
- 5.4.1 (2 months ago )
- Released on
- Feb 12, 2020 (4 years ago )
- Also available in
- United Kingdom, United States, China, France, Poland, Portugal, Kazakhstan, Lebanon, Mexico, Malaysia, Nigeria, Netherlands, Norway, New Zealand, Peru, Philippines, Pakistan, Italy, Romania, Russia, Saudi Arabia, Sweden, Singapore, Thailand, Turkey, Taiwan, Ukraine, Vietnam, South Africa, Ecuador, Australia, Azerbaijan, Belgium, Brazil, Belarus, Canada, Chile, Colombia, Czechia, Germany, Denmark, Algeria, Kuwait, Egypt, Spain, Finland, Greece, Hong Kong, Hungary, Indonesia, Ireland, Israel, India, United Arab Emirates, Japan
- Last updated
- 4 days ago