Laundryheap: On-Demand Laundry

This is my first time using this Laundry service and I am traumatized. How do you ruin 6 clothes in one wash? 6 new outfits? I should have sensed something was terribly wrong when I didn’t get my clothes the specified day. There was a 24 hour delay that the driver couldn’t explain. Only to see perfectly brand new WHITE outfits come back an ENTIRELY DIFFERENT COLOUR. Ash or Navy Bluish. How?? How? One had TERRIBLE dark STAINS all over. The pink sweater is ruined! I paid for SEPARATE WASHING but It is very obvious that nothing was separated. I dropped a complaint and it’s taking 24 hours to finally get a response from one Jamir who hasn’t responded till now yet again. I am very upset. This is my first time leaving a negative review but it had to be done. I wish I could upload pictures of the ruined clothes here! I wish to get a response soon from Laundryheap before I lose my cool.

They are fast and good. Picked up and delivered on time, with clothes washed perfectly.

First time using Laundryheap and the pick service was good.

LAUNDRYHEAP is brilliant, I can’t believe I haven’t used it before. It’s so easy, the collection and drop off is always on time. There are lots of fad apps around but this definitely isn’t one and is 100% worth the money. Thank you!

Very quick to collect, very nice driver. I’ll update the review once I get the clean clothes tomorrow :) Update: clothes arrived in time and not any missing items which is good. However, the clothes arrived with a not clean smell and not folded, which other apps offer too for the same price. I’ll go to other place as I didn’t pay to spend my day cleaning my clothes again and folding them. I don’t know what products were used, probably none. Other apps let you chose products used, which is the least since you are paying.

Very efficient and easy service to use. Good customer service

Collected & drop at your convenience

Easy to use, professional service, great value for money

Placed my order at 12pm, here to collect 45 mins later!

Customer services a joke They don’t call u when there is an issue the first you no about the issue is when they reschedule your delivery They reschedule for a hole in clothing that’s part of the design it’s pathetic and u can’t contact them to resolve Joke of a company !!!!!!! Do not use !!!!!!