Don’t believe them!
Please avoid this app. These guys have no idea what customer service is. They signed me up for something I didn’t subscribe to and flatly refuse to refund the money, citing internal policies. I didn’t use the subscription.
4.46 out of 5
455 ratings in Poland
Please avoid this app. These guys have no idea what customer service is. They signed me up for something I didn’t subscribe to and flatly refuse to refund the money, citing internal policies. I didn’t use the subscription.
I bought a one-time seven-day facial yoga course on the app for $7. Two months later, I noticed that after buying the course, every month my currency account was charged $40 for a full subscription to the app, which I did not sign up for. Technical support is silent, and apparently no one will return my money. Dear girls, I urge everyone not to use, and especially not to buy anything in this terrible application, which cheats people.
I paid for the trial days. I received an email confirming the payment, but at the very bottom in small font, it was stated that I am now subscribed to their monthly subscription! There were no additional notifications or messages! I did not agree to a monthly subscription! They took the money, and they're not responding to emails. Awful.
First of all the app is phishing out as much info about you as they can. Then their outcome doesn’t make any sense. At the end they show you miraculous effects of the exercises on a 20 yrs old. I’ll never understand why similar apps present almost teenagers to show how you can look when you’re 50. There is no a glimpse of a trial period that would show how actually the app is working and what does it represent. After bunch of questions they want you to pay membership.
The situation is like this. I downloaded the application and subscribed for 9.99 USD for 7 days. When I wanted to cancel it, there was no subscription in the AppStore application, I thought that okay, it means that the subscription is valid for only 7 days. But a week later, 9.99 USD and another 39.98 USD were taken from my card. I immediately wrote to support to cancel the subscription and refund. to which I received an automatic response that it is possible to cancel the subscription on the site and attached a link where it can be done. but the site was not working. after a couple of days, I wrote again and clarified that the site was not working. and got the same answer again. Their site has no support mail and nothing at all about subscriptions. It is not possible to cancel the subscription. the support service is not working. and continues to withdraw funds from me.
I just started using this app. but I already like it because it is easy to use, suitable for everyone… especially for people with almost no free time (like me ☺️)
You charged me for monthly subscription although I ordered only a weekly trial. Never did I order a monthly subscription
Quick nice and simple
I would say it is a wonderful application , perfect exercises , explanation how our body works is excellent . The only thing - once you want to use another device - you can not continue and go to the next session but you have to start again from the beginning . I use my iPad normally but when I go away I would rather use my smartphone . Although I am logged in on two devices they do not communicate together in regard to the session number .
Despite cancelling the subscription they charged for three months automatically from the card. Of course, they do not return the funds even though I did not use the application. I don't recommend giving your data you more your card because they download the funds illegally after cancelling the subscription.
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Top Grossing
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11
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Top Grossing
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12
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Top Grossing
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22
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Top Grossing
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26
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Top Grossing
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27
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Name | Reviews | Recent release | |
---|---|---|---|
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Stretch, Flexibility, Yoga App
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8
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1 week ago | |
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Skincare, Workout, Massage
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15
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1 day ago | |
![]() Mimika: Face Yoga & Exercise
Facial massage & skin routine
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2
|
2 weeks ago | |
![]() Facegym - Face Fitness Yoga
Massages & facial skin care
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0
|
4 days ago | |
![]() Glowbe – Face Massage Yoga
Facial exercises & skin care
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4
|
3 months ago | |
![]() Face Exercises
Facial Yoga & Skin Care
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0
|
9 months ago | |
![]() Face Yoga Club for Women
Personal Workouts & Skin Care
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1
|
1 year ago | |
![]() Face Yoga Exercise • FaceFIT
5min Skincare & Beauty Routine
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0
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6 months ago | |
![]() Joga Twarzy Ćwiczenia
Joga odmładzanie na zmarszczki
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1
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1 week ago | |
![]() Face Yoga Exercises, Skincare
Facial Massage, Face Exercise
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0
|
3 months ago |