App wise, it’s quite usable. However, there is no log off function. I felt my user name is just being masked. It is not necessary. These days, cyber security should be given top priority. Why is my masked user name even shown before I log in. I recently misplaced my phone and had the opportunity to review what it will be like if I’d lost my phone. The first and last two characters are reviewed. With shorter username, I would have guessed. My selected picture with my chosen phrase is also displayed before I even attempt to login. Why give away so much info and yet you are doing away with TAC and mandate app. Maybank, if you are serious about cyber security, please review your app design. I hope you will make me feel more confident the next time I use you app. Thanks.
Bugs
Hi there,tried to register my iOS devices (iPad Pro M1 & iPad Air 2) for Security2U.Once received the OTP on my iPhone me unable to key in the OTP for confirmation.This problem happened long time ago but the developer haven't fix it yet till today (1/12/2021).TQ
Very buggy and hard to use
Very bad to use with a Password Manager. You should allow users to paste their password in from their respective Password Managers.
The MAE wallet is also terribly designed. So difficult to use and activate, horrible user interface. All around failure. Take a page from how Hong Leong designs their mobile app.
Always require update in the middle of transaction??
If you require an app to be updated before allowing transaction to go through its fine but don’t do it in the middle. I started fro M2U website, need secure2u to complete it but can’t because need to update.. so I need to wait M2U countdown to finish.. update my app, and re-do again. Don’t allow it to begin with if it’s not up to date. It’s wasting our time and frustrating
Fix your secure2u in the app
I have to re-register secure2u every time I login in the app.
Please find out the root cause and fix this.
Bring back sms TAC
Remove SMS TAC for secure2u? And m2u cant open on ios 10.3.3.
Agak2lah, dah la MAE untuk ios 12 ke atas, bagilah maybank app ni boleh digunakan oleh pengguna ios 9 ke atas. Takkan nak beli phone baharu? Sponsor 1 phone baharu boleh? Time tengah kegawatan korang boleh bagi update macam ni, suruh pengguna beli phone baharu.
Secure2u doesn’t work
Re-downloaded & reinstalled app many times, reactivated Secure2u. Still can’t do banking or pay. Switched to Public Bank app which works and is more reliable.
Left sidebar hardly opens
Login with touch doesn’t work
When entering secure2u code, there isa double click and cannot enter the code
UPDATE: APP BROKEN & NO MULTIPLE USER ACCOUNTS
ACTUAL RATING -5 STARS
Using ipad pro ios 14.3
update from 3 years ago. multiple user accounts (with diff usernames) are still not available. Recently, when you use the app, MENU WILL NOT OPEN. It is also registering double taps instead of a single tap eg i want to send 1000 - what will come out will be 11000. I have to long press each numeral to get 1000. App is getting worse and worse. Not to mention the loooong loading time or won’t open at all after sign-in.
update to my earlier comment on 30 sep.
with latest update you can add multiple accounts BUT those accounts MUST have the same username. STUPID!!!!! 3 family member has an MBB account. We all use my iPad to use the MBB app. How are we to use the app when we have different usernames (a security feature). So does this mean we have to go the bank and put in one common username!!!!!! STUPID STUPID STUPID!!!!!!!!
with latest update, still can't log in with multiple users. i cannot believe that in this day and age of global technology, MBB does not have IT savvy personnel. if you do not have an in-house tech, then for god's sake pay someone. I regret downloading this stupid app, i wish i could go back to the old one.
Communication error.
i had problem to login since i update my ipad.
Communication error notification pop up everytime i tried to login.
please do something about it.
