Worst app
Worst app in many ways! Full of bugs!!
Medallia Mobile 3
Activate Employees Anywhere
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Top 10 Rankings
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Top 30 Rankings
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Description
Medallia Mobile is the ultimate tool for closing the loop with customers fast. New role-based dashboards, streamlined workflows, and built-in alerts put real power in the hands of your workforce to take quick action on trends or feedback in real-time.
Listening and responding to feedback becomes a habit when you bring the customer experience to employees at all levels with an intuitive interface and the ability to access this critical information anywhere, anytime:
Role-based dashboards mean instant access to the most relevant, fine-tuned CX metrics for every employee
- Close the loop fast via email and phone
- Call customers back and record call results
- Quick email replies with starter templates, or forward to colleagues
- View, close, or reopen alerts
- Optimized case management actions and ability to assign a case to user and/or role
- Consistent look and feel between mobile and web with common modules that have the same behavior and user-defined filters in both
Self-service administration makes it easy to set up and build dashboards for each role, aligning every employee with their most important customer experience metrics. Users can then view individual customer feedback and see the full context of each response along with related case management activities.
Medallia Mobile 3 is built with the Medallia Alchemy design system to provide a consistent, fundamentally better user experience between mobile and desktop. And support for Single Sign-on, Pincode/Touch ID, and Enterprise Mobility Management platforms makes it easy to manage user access across your organization from one place.
Download Medallia Mobile 3 today to activate your employees everywhere by putting real power into the hands of your mobile workforce.
About Medallia:
Medallia Mobile provides access to the Medallia Enterprise Feedback Management solutions used by Global 2000 companies around the world to track customer satisfaction.
Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hotel companies.
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Listening and responding to feedback becomes a habit when you bring the customer experience to employees at all levels with an intuitive interface and the ability to access this critical information anywhere, anytime:
Role-based dashboards mean instant access to the most relevant, fine-tuned CX metrics for every employee
- Close the loop fast via email and phone
- Call customers back and record call results
- Quick email replies with starter templates, or forward to colleagues
- View, close, or reopen alerts
- Optimized case management actions and ability to assign a case to user and/or role
- Consistent look and feel between mobile and web with common modules that have the same behavior and user-defined filters in both
Self-service administration makes it easy to set up and build dashboards for each role, aligning every employee with their most important customer experience metrics. Users can then view individual customer feedback and see the full context of each response along with related case management activities.
Medallia Mobile 3 is built with the Medallia Alchemy design system to provide a consistent, fundamentally better user experience between mobile and desktop. And support for Single Sign-on, Pincode/Touch ID, and Enterprise Mobility Management platforms makes it easy to manage user access across your organization from one place.
Download Medallia Mobile 3 today to activate your employees everywhere by putting real power into the hands of your mobile workforce.
About Medallia:
Medallia Mobile provides access to the Medallia Enterprise Feedback Management solutions used by Global 2000 companies around the world to track customer satisfaction.
Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hotel companies.
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User Rating
2.89 out of 5
19 ratings in Indonesia
5 star
8
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Ratings History
Reviews
ALWAYS ERORR- Stressfully App
Always Errors. Notification appear many times, when try to open, always failed. Very Slow app. Please... Go back To School and Fix your app!
Now can’t even login
The screen keeps displaying a blank white screen while login and end up with a notification “this app can not be started”, tried to re-install but again its still happens. On iOS 14.4
Lots of feature missing from version 2
iOS user can’t forward responses as email
Notification issue
Notification Keep on appearing even we have marked read
Lots of bug, keep on logging out
The apps is not very responsive and lot of time closing and shows error
Version 2 is wayyy better then this
it almost force since the version 2 is suddenly freeIng so i have to use this version. I don't understand, this version that literally no better than before.. it not come practice at all.. the option is just frustrating.. i can't review the score in practice way anymore...lagging many time, not update score.. c'mon :(
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App Info
- Category
- Business
- Publisher
- Medallia, Inc.
- Languages
- English, Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Russian, Chinese, Spanish, Swedish, Turkish
- Recent version
- 3.17.5 (5 months ago )
- Released on
- Jul 28, 2018 (5 years ago )
- Also available in
- United States, China, Mexico, Canada, Australia, United Kingdom, Japan, Turkey, India, United Arab Emirates, Peru, Saudi Arabia, Indonesia, Italy, Egypt, Russia, South Korea, Brazil, Colombia, Germany, Thailand, Spain, France, Vietnam, New Zealand, Malaysia, Hong Kong, Chile, Philippines, Singapore, Netherlands, Argentina, Dominican Republic, South Africa, Austria, Taiwan, Ireland, Portugal, Kuwait, Switzerland, Greece, Czechia, Sweden, Israel, Ukraine, Kazakhstan, Belgium, Poland, Romania, Denmark, Azerbaijan, Belarus, Lebanon, Pakistan, Hungary, Algeria, Ecuador, Norway, Finland, Nigeria
- Last updated
- 2 weeks ago