Medallia Mobile 3
Activate Employees Anywhere
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Top 10 Rankings
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Description

Medallia Mobile is the ultimate tool for closing the loop with customers fast. New role-based dashboards, streamlined workflows, and built-in alerts put real power in the hands of your workforce to take quick action on trends or feedback in real-time.

Listening and responding to feedback becomes a habit when you bring the customer experience to employees at all levels with an intuitive interface and the ability to access this critical information anywhere, anytime:

Role-based dashboards mean instant access to the most relevant, fine-tuned CX metrics for every employee
- Close the loop fast via email and phone
- Call customers back and record call results
- Quick email replies with starter templates, or forward to colleagues
- View, close, or reopen alerts
- Optimized case management actions and ability to assign a case to user and/or role
- Consistent look and feel between mobile and web with common modules that have the same behavior and user-defined filters in both

Self-service administration makes it easy to set up and build dashboards for each role, aligning every employee with their most important customer experience metrics. Users can then view individual customer feedback and see the full context of each response along with related case management activities.

Medallia Mobile 3 is built with the Medallia Alchemy design system to provide a consistent, fundamentally better user experience between mobile and desktop. And support for Single Sign-on, Pincode/Touch ID, and Enterprise Mobility Management platforms makes it easy to manage user access across your organization from one place.

Download Medallia Mobile 3 today to activate your employees everywhere by putting real power into the hands of your mobile workforce.

About Medallia:

Medallia Mobile provides access to the Medallia Enterprise Feedback Management solutions used by Global 2000 companies around the world to track customer satisfaction.

Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hotel companies.
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Screenshots

User Rating

2.67 out of 5

12 ratings in Russia

5 star
4
4 star
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3 star
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1 star
5

Ratings History

Reviews

Карты показателей не работает

mad161fox on

Некоторое время назад перестал работать раздел с картами показателей. В течение последнего месяца каждый раз отдает ошибку, предлагает попробовать позже .

Does not work properly

Aigul3 on

Reading a review is a challenge. An app doesn’t allow you to read a new review but takes you to the old one. Notifications are out of control The app doesn’t updates the scores fast and you have to close the app completely and then log in again to see the right ratings. So far not so good

Ещё хуже

yorwy on

Что все ждут - оптимизация приложения, возможность перейти к новому отзыву секунд за 10 Что все получили - мы поменяли иконки местами и теперь отзывы не грузятся совсем🥳 10/10 принудительных обновлений

Terrible

Сережа46894216 on

The ugly application does not work, and you constantly have to log in again, and this does not help.

The Worst app

Arm_made on

This app is absolutely The worst app in the world.

Приложение

Псевдоним45890531 on

Зачем вы сделали это приложение? Оно же вообще не работает🤦🏼‍♀️

Fixed bugs for iPhone Xr?

AlienJunkPie on

Notifications sticker on the app icon won’t disappear even after all unread items are read.

Terrible and slow

Tony Foxer on

Terrible and veeeery sloooow app! Its full of bugs.You need strong nerves to use this app

Notifications

Albannach2010 on

Отсутствуют уведомления даже после всех выставленных настроек. Однажды полученные уведомления остаются висеть на иконке приложения. Постоянно вылетает профайл, приходится перелогиниться. Программа не с первого раза реагирует на нажатия кнопок. Долго думает.

Не для слабонервных

whatislove56 on

Ужасное приложение, вечно вылетает с аккаунта, и просит логин и пароль, причём телефон автоматически их не сохраняет, + долго грузит переходы с приложения на авторизацию и обратно! Ужасно бесит!!!

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart
Category
Rank
Top Free
102
Top Free
262
Top Free
271
Top Free
295
Top Free
296

Keywords

Revenue and Downloads

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App Info

Category
Business
Publisher
Medallia, Inc.
Languages
English, Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Russian, Chinese, Spanish, Swedish, Turkish
Recent version
3.17.5 (5 months ago )
Released on
Jul 28, 2018 (5 years ago )
Last updated
1 month ago