Medallia Mobile 3

Activate Employees Anywhere

Published by: Medallia
Downloads
Revenue

Description

Medallia Mobile is the ultimate tool for closing the loop with customers fast. New role-based dashboards, streamlined workflows, and built-in alerts put real power in the hands of your workforce to take quick action on trends or feedback in real-time.
Listening and responding to feedback becomes a habit when you bring the customer experience to employees at all levels with an intuitive interface and the ability to access this critical information anywhere, anytime:
Role-based dashboards mean instant access to the most relevant, fine-tuned CX metrics for every employee
- Close the loop fast via email and phone
- Call customers back and record call results
- Quick email replies with starter templates, or forward to colleagues
- View, close, or reopen alerts
- Optimized case management actions and ability to assign a case to user and/or role
- Consistent look and feel between mobile and web with common modules that have the same behavior and user-defined filters in both
Self-service administration makes it easy to set up and build dashboards for each role, aligning every employee with their most important customer experience metrics. Users can then view individual customer feedback and see the full context of each response along with related case management activities.
Medallia Mobile 3 is built with the Medallia Alchemy design system to provide a consistent, fundamentally better user experience between mobile and desktop. And support for Single Sign-on, Pincode/Touch ID, and Enterprise Mobility Management platforms makes it easy to manage user access across your organization from one place.
Download Medallia Mobile 3 today to activate your employees everywhere by putting real power into the hands of your mobile workforce.
About Medallia:
Medallia Mobile provides access to the Medallia Enterprise Feedback Management solutions used by Global 2000 companies around the world to track customer satisfaction.
Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hotel companies.
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Medallia Mobile 3 FAQ

  • Is Medallia Mobile 3 free?

    Yes, Medallia Mobile 3 is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Medallia Mobile 3 legit?

    ⚠️ The Medallia Mobile 3 app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

    Thanks for the vote

  • How much does Medallia Mobile 3 cost?

    Medallia Mobile 3 is free.

  • What is Medallia Mobile 3 revenue?

    To get estimated revenue of Medallia Mobile 3 app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

2.71 out of 5

7 ratings in Vietnam

5 star
3
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4
Ratings History

Medallia Mobile 3 Reviews

Push notifications

Morkearv on

Vietnam

New version are really bad. Can’t believe this is a step backward. I cannot recipe any notifications on my phone, even in the Guest Voice website.

So disappointed!!!

Tiến An Nguyễn on

Vietnam

It’s really bad.

Really bad

Oss1605 on

Vietnam

Previous Medalia App was better and faster. This new one is very slow and keep disconnecting. A step backwards.

Access forbidden error 403

paulgpat on

United States

I used this app for long time. Now it won’t let me login, “Access forbidden error 403” Wyndham tech support has no clue. Funny thing is that I can access their my laptop. Please fix what’s causing above error

Can’t toggle between filters

help@help on

United States

The last update has caused issues toggling between filters that I have saved. It just keeps loading the default one provided.

Unable to save settings in score card area.

Qcesar on

United States

Unable to press “save” in the add your score card section. The mobile app is useless so far.

Almost never works

YourMentee on

United States

I open the app and login using an SSO. It then opens an in-app browser page, that acts like it’s loading but literally nothing ever loads. Its only ever worked twice since I downloaded it a few months ago.

Takes forever to load the results

Rajupandey on

United States

When sharing results with team, I have to wait for the results to load. Also, it doesn’t give the notifications.

Love it with one issue

Letto76 on

United States

I love the flexibility of the app and the ability to see real time feedback. I do have one issue where as I am scrolling down through all the customer comments, going in and commenting/tagging others, when I go “back” to the list of comments, it will auto-scroll back up to 30-40 comments backwards. It’s frustrating to have to scroll back down to get back to where I left off. Is this a known issue or something that can be fixed?

Not working

kjma06 on

United States

It logged me out and when I try to log in it gives me error http 500. I deleted the app and reinstalled and nothing.

Store Rankings

Ranking History
App Ranking History not available yet
Category Rankings
Chart
Category
Rank
Top Free
106
Top Free
292
Top Free
313
Top Free
399
Top Free
400

Medallia Mobile 3 Competitors

Name
MyWork 1610 - Reflexis One
Tableau Mobile
University of SUBWAY®
EcoSure TrueView
SubVentory
HotSOS Mobile
Konexus
Qualtrics XM
Experience Management
OGP Observations
Workcloud My Work
Zebra Workcloud My Work

Medallia Mobile 3 Installs

Last 30 days

Medallia Mobile 3 Revenue

Last 30 days

Medallia Mobile 3 Revenue and Downloads

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App Info

Category
Business
Publisher
Medallia
Languages
Portuguese, German, Czech, Chinese, Korean, Danish, Spanish, Finnish, French, Dutch, English, Italian, Japanese, Norwegian Bokmål, Polish, Russian, Swedish, Turkish
Recent release
3.18.5 (1 month ago )
Released on
Jul 28, 2018 (6 years ago )
Last Updated
3 days ago
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