My Airtel Africa

I’m unable to login from abroad when travelling even though I have access to my OTP. This was a recent update in December 2023. It makes no sense to limit access for legitimate accounts and purposes. Please roll back or provide a way to login from abroad if additional verification is required. Please. You are limiting my own money.

When I try to log in to the app on my iPhone. It try’s to send an otp which it says cannot send.

I bought data through the app with my airtel money, the money was reduced but I didn’t get the data, to reach their customer service is a nightmare and their money reversal option doesn’t work.

This application is useless. Users can only view their balances and can not buy, renew or even activate a bundle with an existing credits on your line.

I registered my NiN with my name it’s showing another name I don’t even know and this is a swap sim, I can’t even get to call Airtel customer care it will never connect , useless network

Easy app to navigate. Also has added features that really just make it a one stop app.

Airtel network is absolute rubbish and a waste of money.customer care service zero Zero efficiency!!

Y’all should keep the good work going

They have a lot of discounts on their service

I don’t usually do this but then am forced to because this is the 3rd time I subscribed for data bundle on the app without getting any data. Am very angry this time. Is annoying how you paid for a service and you didn’t get it. Please do something about that.