My Orange Egypt is a smartphone solution to fully control your line on the go.
My Orange will help you:
• Control your line, check your balance and manage your Internet and minutes
• Manage your tariff plan (Orange Premier, Orange El King, Orange Control or Orange Alo)
• Manage your internet subscription and monitor your consumption from My Internet ( subscribe, change package, or buy extension)
• View your bills and pay for your line or pay for other Orange lines
• Recharge your line or recharge for other Orange lines
• Follow up and control your consumption from units, calls, or SMSs through My Consumption
• Monitor and manage your data roaming bucket and your consumption limit
• Enjoy Orange offers and promotions
• Enjoy #012# daily offers for prepaid tariffs
• Know your special points, available gifts and access your membership card as a First Class customer
• Reserve your turn in selected Orange stores before your visit
• Find Orange Stores around you using GPS or by specific area
•Play Wheel of fortune and get up to 1000 Free social MB’s.
• Get free MB’s upon:
o Pay your bill via credit card
o Recharge your line via credit card
o Opt in to go package or add go packages extension
o Migrate your rate plan for prepaid profiles only
My Orange App is your smartphone solution to control your Internet and Minutes
Hide..Show more..
Screenshots
User Rating
4.01 out of 5
171 ratings
in Canada
5 star
109
4 star
20
3 star
7
2 star
5
1 star
30
Ratings History
Reviews
Buggy
Very buggy, rarely works. I have been left stranded multiple times because I was unable to recharge my internet for long periods of time. Please fix your app, it shouldn’t be hard. It is unreasonable to make me go to the physical store every month.
Terrible app
Very very very bad service
Haven’t seen like that in my life
The app started ok then it has been more than a month I can’t see my mobile internet or my home internet to know where do I stand accordingly my children can’t study and can’t do anything online I sent zillion messages and called more than zillion times explaining that I have a problem nothing is done
Meanwhile also I deleted and reinstalled the app several times still nothing where as I know it is working with almost all my family and friends and till now if I need net I have to go down take my turn and ask them to charge it …..is that possible in anywhere in the world
Useless when outdated
Keeps asking for update even after it’s updated!!
Application issue
Application is not working
Need update and not openning
Awful
Awful update. Doesn’t even want to open
App crashes constantly
After the first login, the app works fine. After subsequent usages, the app crashes at the splash screen rendering it useless.
UnSmart app from a smartphone service provider
No even the simplest task of renewing my plan is possible
I recharged my account and tried for over an hour to renew or change my plan. All went in vain
The app is untidy, irrelevant and so un-userfriendly with no clear focus. I was expecting when I browse the plans offered by Orange to be able to select one and subscribe to it, but unfortunately this is not the case.
I wonder how they do business
Horrible
For a company that delivers technical IT services, this is a very poor app. You log in several times before it’s successful and it crashes continuously.
Good in general
The application is good most of the time and it does what it says.
Some improvements may help to make it more valuable
1- performance: in most cases it either fails to load data or it takes very long time to display it
2- interface: needs an easier and simple landing interface to display all information on home screen, jumping between pages of balance, credit remaining, internet balance and bills (in some times N/A for certain customers) is so frustrating
3- Transactions: you may include a service to display last transactions, like calls SMSs or internet consumption withe respective charges on one hand, and recharging or bills payment on the other hand, since its a gray area how the balance and credit are consumed.
4- support: add the life chatting option from the application ease the way your customers can communicate since it can load the user data and authenticate to the live agent to reduces the time of the interaction