Labour intensive and old-fashioned
Other countries have it just recognised by the computer or ai, requiring employees to verify it is such a blast from the past. Plus the app’s connection is bad
3.72 out of 5
81 ratings in Netherlands
Other countries have it just recognised by the computer or ai, requiring employees to verify it is such a blast from the past. Plus the app’s connection is bad
Top
Worst UI ever! “An agent will be with you momentarily” is displayed right from the start, even though 2 hours into the call there is no one. All this time you can’t even turn off the camera feed.
No one available to do the identification on the spot. Had to make an appointment more than a week later. Then still had to wait more than 5 minutes at the agreed time. Employee didn’t speak English and only very fast German.
Very good and easy
Het leek wel een 1 april grap 🥵🤬🤬 Vreselijk zeg.... niet te geloven Heen en weer op en neer hand omhoog hand omlaag paspoort tegen het licht omdraaien beetje naar rechts naar links nu weer naar voren...
Apparently it only works in daylight because they can’t verify the security features with artificial light. The agent told me this and just hung up. Very rude.
This is a very cumbersome process. I would recommend not to this in public. And with a person who speaks native language. The guy did not know the word for watermark.
It took about 7 calls before it finally worked, but had to do it through the app as online was an utter nightmare!
Chart
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Category
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Rank
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Top Free
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11
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Top Free
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60
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Top Free
|
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143
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Top Free
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172
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Top Free
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214
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