---
title: "MyASUS - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Try it for yourself! Exclusive support software created with the utmost care by ASUS just for you Want to buy ASUS products, but can’t find your nearest retail outlet? You have bought an ASUS product,"
---

# MyASUS — United States
> ASUS Support

![MyASUS App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/77/34/67/77346769-055f-3a50-5265-49b84a916b99/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png)

**Developer:** [ASUSTek](https://apptail.io/developer/asustek-aDab)
**Category:** Productivity
**Rating:** 4.2/5 (647 ratings)
**Price:** Free
**Bundle ID:** com.asus.myasus
**Store:** Apple App Store
**Country:** United States
**Version:** 4.00.48 (released 2025-04-09)
**Original Release:** 2012-02-22
**Languages:** English, Arabic, Czech, Danish, Dutch, Finnish, French, German, Greek (modern), Hebrew (modern), Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Chinese, Slovak, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id500929525)
**AppTail Page:** [https://apptail.io/app/myasus-Lac/united-states](https://apptail.io/app/myasus-Lac/united-states)

## MyASUS Description
Try it for yourself! Exclusive support software created with the utmost care by ASUS just for you
Want to buy ASUS products, but can’t find your nearest retail outlet?
You have bought an ASUS product, and want to streamline the registration process?
Problems using your ASUS product, and need a simple, reliable and quick way to contact our customer service department?

Download MyASUS now!

MyASUS enables you to receive new product information at any time, wherever you are, and check for nearby service locations. You can quickly register your product simply by taking a photo of it, and access services such as repair status inquiries, customer service hotlines, and product usage instructions. MyASUS provides the answer to any ASUS-related issue, big or small.

Brand new MyASUS services!
*	Get what you want immediately. Purchase online and enjoy fast delivery!
*	Enjoy outstanding customer service. Customer service staff are available at any time to help you resolve issues on a one-on-one basis!

Key features:
*	Even faster product registration! Scan the product bar-code for quick and easy registration of your ASUS product.
*	Even faster connection to customer service! Capture a photograph and send it to our customer service department for immediate identification of the problem.
*	Map look-up function! Quickly find your nearest ASUS retail outlet.
*	Latest product news! Get the latest breaking news about product launches, special offers and exclusive discounts.
*	Problems using a product? Ask us! Use the Tech Help feature to get quick answers from our customer service department about using your ASUS products.

## MyASUS Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/2d/5f/53/2d5f5324-5e61-791f-8f15-9459506cb30b/pr_source.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/e2/70/f3/e270f30a-216e-f1da-3772-9393f624539e/pr_source.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/5e/b9/ab/5eb9ab97-1ca4-263f-f59f-00cf6fde902e/pr_source.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/bd/79/ea/bd79ea5e-41f3-8431-2ccf-ee63af36f569/pr_source.png/1242x2688.png)

## MyASUS Rating Breakdown in United States
- 5 stars: 461 (71%)
- 4 stars: 52 (8%)
- 3 stars: 25 (4%)
- 2 stars: 19 (3%)
- 1 stars: 90 (14%)

## MyASUS Reviews in United States

### ***** "Truly the Best!"
I’ll admit that I’m sure I’m not the first person to say that I hate having to utilize customer service of any kind, but this app and the ASUS company truly have something awesome going on here!  Help is always one second away, and it makes purchasing things like products and my favorite part; extended warranty, and repair extensions! I was so worried that I had missed out on purchasing a true protection plan through Amazon, especially through the manufacturer after the 30 days were up, but then I find out it’s actually 60 days with the manufacturer with much better coverage.

I’ve always loved this brand and they’ve already helped solve several issues that I’ve had.  Much appreciated guys! 🤘
-- Pandew01, 2024-09-26

### *---- "Used to be a good brand"
Asus used to be a brand of good repute, but in the last few years I&#039;ve seen their product integrity suffer and their &#039;customer no-service&#039; as Clark Howard calls it, hamstrings any ability they have to assist. 
I&#039;ve had nothing but bad experiences since I got our supposedly &#039;top of the line&#039; gateway, and I don&#039;t think I&#039;ll ever purchase an Asus product again.
-- adhobvftivdeubdeivce, 2024-09-25

### **--- "Too difficult to start a repair"
My daughter’s keyboard stopped working within two weeks of getting it. I tried to register the product with the information inside it and all emails were returned as failures and I never managed to get it to register online. I downloaded the app but it is less than helpful. Her Chromebook isn’t even listed when I try to submit a repair request. Amazon won’t let me use the extra coverage I bought because it is a manufacturer defect still covered by them. Very frustrated.
-- Poppetseed, 2023-12-22

### *---- "Repair Link Crashes App"
Whenever you press the repair option on the App. The App automatically closes
-- shiiffles, 2023-03-14

### *---- "Help"
I just got my laptop and I’m trying to connect it to my iPhone and I was sent to this app but while trying to register its saying it isn’t responding try again later ???!! HELP !
-- juliafaith06, 2023-03-02

### **--- "Registration"
For some reason, I can’t register my laptop, and its really pissing me off. I want to be able to check on my laptop from my phone, but I can’t.
-- chcucjcu, 2023-01-26

### *---- "Garbage. Don’t bother."
A terrible app with almost no value or utility. Poorly designed. Hardly works for even the most basic functions for which it was designed.
-- mkrigsman, 2022-11-15

### *---- "Yep, not buying an ASUS product again"
Strange lack of technical competence when it comes to their tech support (or intentional?)

I own a zenWiFi router. Let me tell you these are not budget-priced, so I would expect better support than provided by their cheaper competitors. Not!

Since they don’t have phone support the app is all I have. (Web support requires windows)

On the 2nd go-round with the app, I’m still batting 0.000%.

When I try to register product serial number, I get a server error. When I go into support, and tap on any of three support link/button options at bottom do not respond. (Online chat, call or email us). I’ve got a Mac, so when their web support sends me to a windows app, that’s a non-starter. 

Running out of ideas short of junking a $200 router after one year of ownership
-- NetMammal, 2022-10-20

### *---- "LinktoMyAsus connection"
Extremely inconsistent and requires re-connecting work each use. Often never connects. The few times it has worked it is great and I really would like this function to work as it is the reason I purchased the ZenBook
-- RecipeRose, 2022-08-11

### *---- "Incomplete"
I have registered devices. When I went to initiate chat, I had to use selections to choose my device from scratch. There were no references to my already registered devices.  When I drilled down, the model I have was missing from their drop down selections. Most everything else was there. When I went to the next step to choose the subject (Accessories) the app crashed. Repeat…crash. App is useless.
-- PipWasHere, 2022-07-27

### *---- "Never worked from day 1"
I ordered my computer through one of the vendors on Amazon….first mistake.
When it arrived it came in a big box with NO packing material just the original box.  I was extremely busy during this time and just sat it aside to set up later….second mistake. When I went to set it up a couple months later it wouldn’t work properly. It kept giving me an error message and then close down. I contacted the company I purchased it from and was told I missed the date to return it. I told them they said in the ad there was a year’s guarantee. They at first refused to honor it saying it was the manufacturer’s fault. Finally they agreed to look at it. I packaged it as it should have been initially and paid $50 to send it back. When it came back about four to five weeks later again with no packing materials the same error message came up in the first 15 minutes. This saga goes on and on and I’m sick of telling it. The bottom line is I have a $900 paperweight that has never worked.
-- storm clouds ahead, 2022-06-27

### *---- "Same bad online chat, no way to submit tickets"
This app funnels you into an internal app browser that’s brings you to the webpage of the the same outdated chat application they use on their website. You can’t file any claims through this app without using that feature, which I find quite benign. The only time I have time to submit information about my claim is during their live chat’s off hours, making it exceedingly difficult for me. 

Let alone the arbitrary hurdle of waiting in a que to start a claim, which directly affects my ability to make a claim within the required time before my warranty expires. Honestly quite lame
-- cash app support wont help me, 2022-06-11

### **--- "Crashes when asking for help"
If I want to chat with an agent the app just crashes and shuts down after I put in the reason for discussion.
-- goodboy19967, 2022-05-28

### *---- "Poor"
The app keeps kicking me out to my Home Screen. It’s also difficult to navigate and my new laptop isn’t listed in the model number list.
-- Que3two, 2022-05-25

### *---- "Poor experience for support"
I was prompted to get this app when seeking support for my motherboard. I had an account and my product was registered but when I wanted to start a chat I had to select my product from a list then fill in details like serial number that were already in my account.

The agent was then unhelpful and when I switched to the camera of my phone to take a picture to attach to the chat it closed the chat and there is apparently no way back without starting again… which requires me to type everything in again.

Poor experience
-- BlackDog47, 2022-05-06

### *---- "Does Not Accept Login"
Every time I try to login with my ASUS account, it just spins and never signs in.  Worthless app until this is addressed.
-- TagTerror, 2022-03-26

### ***-- "Repair Status Option"
Each time I submit a request for a repair status using the option it continues to time out. Luckily there are some e-mail updates.
-- Phliily, 2022-03-03

### *---- "awful app. awful company. awful product.    worst ever."
I buy the most expensive headset on Amazon and what do I get?   malfunctions in 3 weeks.  cant get a repair service going to save my life.   giving me the runaround.       absolutely horrid.
-- DG55432, 2021-06-22

### *---- "Can’t log in"
Trying to login and it won’t.  Same thing with “link my ASUS”.
-- trons, 2021-04-01

### *---- "Not supported for IOS devices"
Please fix the compatibility issue with IOS devices. This feature would make my life so much easier :(
-- miracle123-, 2021-03-31

[View all MyASUS reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)


## MyASUS Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Taiwan | Productivity | #201 |
| Top Free | Kuwait | Productivity | #207 |
| Top Free | Thailand | Productivity | #390 |
| Top Free | Malaysia | Productivity | #440 |

## MyASUS Discovered Keywords
- asus rog
- asus app
- asus
- myasus
- asus device discovery

## Apps Similar to MyASUS
- [MyMSI membership](https://apptail.io/app/mymsi-membership-KUA/united-states)
- [ASUS Router](https://apptail.io/app/asus-router-gbG/united-states)
- [Instant Guard](https://apptail.io/app/instant-guard-gfO/united-states)
- [ASUS AiCloud](https://apptail.io/app/asus-aicloud-QWgb/united-states)
- [ASUS WebStorage](https://apptail.io/app/asus-webstorage-IJub/united-states)
- [Intel® Unison™](https://apptail.io/app/intel-unison-nZpc/united-states)
- [KDE Connect](https://apptail.io/app/kde-connect-gqqc/united-states)
- [ASUS Extender](https://apptail.io/app/asus-extender-LBrc/united-states)
- [Link to Windows](https://apptail.io/app/link-to-windows-jKOk/united-states)
- [ASUS ExpertWiFi](https://apptail.io/app/asus-expertwifi-jnwm/united-states)

## MyASUS Available In
- [Taiwan](https://apptail.io/app/myasus-Lac/taiwan)
- [United States](https://apptail.io/app/myasus-Lac/united-states)
- [Thailand](https://apptail.io/app/myasus-Lac/thailand)
- [India](https://apptail.io/app/myasus-Lac/india)
- [Russia](https://apptail.io/app/myasus-Lac/russia)
- [Japan](https://apptail.io/app/myasus-Lac/japan)
- [Türkiye](https://apptail.io/app/myasus-Lac/turkey)
- [Canada](https://apptail.io/app/myasus-Lac/canada)
- [United Kingdom](https://apptail.io/app/myasus-Lac/united-kingdom)
- [France](https://apptail.io/app/myasus-Lac/france)
- [Vietnam](https://apptail.io/app/myasus-Lac/vietnam)
- [Italy](https://apptail.io/app/myasus-Lac/italy)
- [South Korea](https://apptail.io/app/myasus-Lac/south-korea)
- [Malaysia](https://apptail.io/app/myasus-Lac/malaysia)
- [Hong Kong SAR China](https://apptail.io/app/myasus-Lac/hong-kong)
- [Australia](https://apptail.io/app/myasus-Lac/australia)
- [Germany](https://apptail.io/app/myasus-Lac/germany)
- [Indonesia](https://apptail.io/app/myasus-Lac/indonesia)
- [Spain](https://apptail.io/app/myasus-Lac/spain)
- [Saudi Arabia](https://apptail.io/app/myasus-Lac/saudi-arabia)
- [Egypt](https://apptail.io/app/myasus-Lac/egypt)
- [Mexico](https://apptail.io/app/myasus-Lac/mexico)
- [Israel](https://apptail.io/app/myasus-Lac/israel)
- [Ukraine](https://apptail.io/app/myasus-Lac/ukraine)
- [Romania](https://apptail.io/app/myasus-Lac/romania)
- [Hungary](https://apptail.io/app/myasus-Lac/hungary)
- [Poland](https://apptail.io/app/myasus-Lac/poland)
- [United Arab Emirates](https://apptail.io/app/myasus-Lac/united-arab-emirates)
- [Colombia](https://apptail.io/app/myasus-Lac/colombia)
- [South Africa](https://apptail.io/app/myasus-Lac/south-africa)
- [Portugal](https://apptail.io/app/myasus-Lac/portugal)
- [Singapore](https://apptail.io/app/myasus-Lac/singapore)
- [Philippines](https://apptail.io/app/myasus-Lac/philippines)
- [Netherlands](https://apptail.io/app/myasus-Lac/netherlands)
- [Brazil](https://apptail.io/app/myasus-Lac/brazil)
- [Norway](https://apptail.io/app/myasus-Lac/norway)
- [Switzerland](https://apptail.io/app/myasus-Lac/switzerland)
- [Kazakhstan](https://apptail.io/app/myasus-Lac/kazakhstan)
- [Sri Lanka](https://apptail.io/app/myasus-Lac/sri-lanka)
- [New Zealand](https://apptail.io/app/myasus-Lac/new-zealand)
- [Slovakia](https://apptail.io/app/myasus-Lac/slovakia)
- [Finland](https://apptail.io/app/myasus-Lac/finland)
- [Belarus](https://apptail.io/app/myasus-Lac/belarus)
- [Belgium](https://apptail.io/app/myasus-Lac/belgium)
- [Sweden](https://apptail.io/app/myasus-Lac/sweden)
- [Chile](https://apptail.io/app/myasus-Lac/chile)
- [Ireland](https://apptail.io/app/myasus-Lac/ireland)
- [Ecuador](https://apptail.io/app/myasus-Lac/ecuador)
- [Latvia](https://apptail.io/app/myasus-Lac/latvia)
- [Pakistan](https://apptail.io/app/myasus-Lac/pakistan)
- [Denmark](https://apptail.io/app/myasus-Lac/denmark)
- [Peru](https://apptail.io/app/myasus-Lac/peru)
- [Croatia](https://apptail.io/app/myasus-Lac/croatia)
- [Austria](https://apptail.io/app/myasus-Lac/austria)
- [Bulgaria](https://apptail.io/app/myasus-Lac/bulgaria)
- [Oman](https://apptail.io/app/myasus-Lac/oman)
- [Jordan](https://apptail.io/app/myasus-Lac/jordan)
- [Czechia](https://apptail.io/app/myasus-Lac/czechia)
- [Tunisia](https://apptail.io/app/myasus-Lac/tunisia)
- [Greece](https://apptail.io/app/myasus-Lac/greece)
- [Panama](https://apptail.io/app/myasus-Lac/panama)
- [Cyprus](https://apptail.io/app/myasus-Lac/cyprus)
- [Kuwait](https://apptail.io/app/myasus-Lac/kuwait)
- [Argentina](https://apptail.io/app/myasus-Lac/argentina)
- [Kenya](https://apptail.io/app/myasus-Lac/kenya)
- [Azerbaijan](https://apptail.io/app/myasus-Lac/azerbaijan)
- [Uzbekistan](https://apptail.io/app/myasus-Lac/uzbekistan)
- [Mali](https://apptail.io/app/myasus-Lac/mali)
- [North Macedonia](https://apptail.io/app/myasus-Lac/north-macedonia)
- [Jamaica](https://apptail.io/app/myasus-Lac/jamaica)
- [Madagascar](https://apptail.io/app/myasus-Lac/madagascar)
- [Paraguay](https://apptail.io/app/myasus-Lac/paraguay)
- [Lebanon](https://apptail.io/app/myasus-Lac/lebanon)
- [Estonia](https://apptail.io/app/myasus-Lac/estonia)
- [Brunei](https://apptail.io/app/myasus-Lac/brunei)
- [Lithuania](https://apptail.io/app/myasus-Lac/lithuania)
- [Iceland](https://apptail.io/app/myasus-Lac/iceland)
- [Dominican Republic](https://apptail.io/app/myasus-Lac/dominican-republic)
- [Nepal](https://apptail.io/app/myasus-Lac/nepal)
- [Nigeria](https://apptail.io/app/myasus-Lac/nigeria)
- [Algeria](https://apptail.io/app/myasus-Lac/algeria)

---

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