MYBYK - Pedal & EBike Rental - Reviews, Revenue and Downloads - Apple App Store

Description

Get back to Cycling with MYBYK. Join the revolution to make cities liveable again

MYBYK - Join the revolution to make cities liveable again.
Commute with MYBYK.

HOW TO GET A MYBYK?
1. Download the MYBYK app in your smartphone
2. Register and locate the nearest hub
3. Add money to the wallet, subscribe a weekly or monthly plan
4. Unlock MYBYK at the hub and take the bike home with you!

With MYBYK, you can commute anywhere, anytime, any distance...

For short commutes like going to places nearby —
Ride MYBYK like your personal bike - from your home to your destination

But when the distance gets longer — Use MYBYK along with Public Transport
1. Ride from your home to the nearest public transport stop
2. Drop the bike at the MYBYK Hub near your stop
3. Take the public transit - Metro/BRTS
4. Get down at your destination public transit stop
5. Take MYBYK from the Hub near your stop
6. Reach your final destination on MYBYK

FEATURES OF MYBYK
--> Pick up and drop the MYBYK at any hub
Unlock a bike from your nearest hub via the app and drop it at any other hub - all under one subscription plan.

--> Take the MYBYK home with you
Get a weekly or a monthly plan and keep the MYBYK with you!

-->Unlock the bike using the App
Lock the bike manually anytime, anywhere and unlock it using the App

--> Digitized payments for easy access
Unlock a bike from any Hub with our easy-to-use app. Make payment through a completely digitized process.

--> No hassle of repair and maintenance
We take care of all the repairs and maintenance of the bike. If you're facing any problem with the bike, just drop it at the MYBYK hub near you, mention the issue after ending the ride. Take another bike.

--> Affordable Commute
Choose a subscription that fits your needs with Hourly, Weekly & Monthly options. Enjoy MYBYK rides with minimal subscription plans

--> First and Last Mile Connectivity
MYBYK connects with public transport with hubs outside Metro Stations and BRTS Bus Stands so you can commute long distances
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About MYBYK
MYBYK is India's first, largest, and most successful public bike share service. We operate a fleet of 6000+ bicycles with a presence across multiple cities in India — Ahmedabad, Kochi, Udaipur, Mumbai, and Rajkot.

At MYBYK, we believe that electric cars may seem very futuristic but they won’t solve the problem of parking, traffic, and congestion in cities. We envision moving India and the world towards sustainable commute solutions, one ride at a time. We aim to bring a micro-mobility revolution in India that makes cities sustainable and future-proof. By choosing MYBYK, you become a part of this change.
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Connect with us on Social Media
- Instagram: https://www.instagram.com/mybyk.in/
- Facebook: https://www.facebook.com/mybyk.in
- Twitter: https://twitter.com/mybyk_in
- LinkedIn: https://in.linkedin.com/company/mybyk

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User Rating

4.19 out of 5

1,159 ratings in India

5 star

771

4 star

167

3 star

2 star

1 star

155

Ratings History

Reviews

Customer service

Customer service are poor

No bikes available at all

There are about 2 bikes per stop and literally they are scrap bikes

Terrible customer support

I had rented out bicycle for a month, had asked customer support about rules and restricted stands. They told me other than restricted stand I can deposit any public MYBYK stands. So by end of rental period I went to one of the public stands mentioned in app, to my surprise, I can’t deposit the bicycle. I contacted customer support regarding the issue but they told me it’s a restricted stand,I tried to clarify that it’s nowhere mentioned in the app the mentioned stand is restricted. And to my surprise, while talking with customer support they temporarily banned me, from the app. I had to resort saying I will go for legal action if they don’t stop this childish behaviour. And they have the audacity to say it’s a system glitch which is terrified of legal action. Dear MYBYK, please don’t employ people with childish tantrums .

Bad bad bad app and it’s features

Worst kind i have seen so far!!!!

Stop this service immediately less of a service and more of a headache you bastards

Hang

This is now going worst

I am MyByk user since when Mybyk where charging 1₹ per Hour, but now after increasing price there user experience and no. of cycles have decreased. I am Ok with the current price but there are so many problems and glitches in the application, It is showing 1 cycle is near you and when I reach over there, there is no cycle but still application is showing. And now a days Mybyk cycles also have so many problems, they have problems with the brackes, chains, oiling and everything.

Worst money looting app ever..

very poor and non responding customer service .

DISAPPOINTED

When I requested for a refund, why you people cancelled it by stating “account number is incorrect “ how can it be possible ? I know my account number and its correct. If you people are not interested to refund that amount why making such lame excuses..its been more than 3 weeks and there is no progress.. plz provide customer care email address

Sales manager attitude

Mr Toshik Mahavar senior sales operation manager is very rude and unprofessional with users . He has no etiquettes talk with woman as well. My be mybyk has best service in industry but in hiring staff they have to think again.

Glitch Glitch Glitch

Simple suggestion is to redevelop or just shut it. In the era of 5G & high end smart phones you have GPRS like app. So slow ! Many of the times it take more than 15 minutes to show me Hub. I’m not that free. Worst app. Slow app. Unlock the bike process not work properly so do return bike, both aren’t work in first attempt. For unlocking or returning i have to do it twice-thrice ! This is serious, you guys just need to update it. I don’t think that this is so tough job for you.

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	India Travel	173

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