Neuron E-scooters and E-bikes

Need a pause button to save money !!!

Add chat but nope working i buy a monthly but I can’t unlock always unavailable . I pay 40S$ for a month . Give a free back but not working !!! Can not fit my problem in 24hour

I bought a single pass but received multiple charges because of a disguised auto renewal function. After discovering this I read the FAQ and found the information about cancelling the auto renewal was incorrect - there was no option for cancelling. Issue resolved only after contacting help. Besides the trouble I suspect this is actually criminal. If it was an attempt to generate extra revenue it backfired - will not use again. Scam operation.

Used the App 2 weeks ago for a 14.99 ride. Unsubscribed and deleted the app after seeing 3 more charges I hadn’t used, I actually wasn’t even in the same city. I have now been charged again since even though I deleted my card number off the app too

The app instructions do not zoom in, it was difficult to read small text. Otherwise good.

Had an issue re auto renew and they sorted the problem without an issue

Needs more area coverage for sure

Fun as!

Not a bad app but their one day pass only lasts for 45 minutes then they charged me more. I can’t think of any other form of transport where a one day pass wasn’t unlimited travel for one day. Why even call it a one day pass? It’s a 45 min pass. A one day pass lasts for a day. That’s why we have different names for minutes, hrs and days. Its hard to see how this wasn’t intentionally designed to be misleading.

Nice