Neuron E-scooters and E-bikes

No pass for one day, very expansive price and limited time with the 3 days pass! Pas de pass pour 24h, appli très chère et surtout avec le pass 3 jours, on est limité à 1h30 / jour, on se demande pourquoi ils appellent ça « à day pass »… un bon gros foutage de gueule… il vaut mieux se diriger vers lime, Dott, TIER…dès que vous avez le choix!

First time, I took some day pass... I ride and after some time I realise they are already over charging me, and it doesn’t stop and no parking place around... I have to drive back and it a already two time the price I already payed of extra fee. Why ? Because it s a day pass but you understand afterwards that it’s for 30min... lol and of corse it a written.. yes but the way you don t have it in mind... of corse

I bought a single pass but received multiple charges because of a disguised auto renewal function. After discovering this I read the FAQ and found the information about cancelling the auto renewal was incorrect - there was no option for cancelling. Issue resolved only after contacting help. Besides the trouble I suspect this is actually criminal. If it was an attempt to generate extra revenue it backfired - will not use again. Scam operation.

Used the App 2 weeks ago for a 14.99 ride. Unsubscribed and deleted the app after seeing 3 more charges I hadn’t used, I actually wasn’t even in the same city. I have now been charged again since even though I deleted my card number off the app too

The app instructions do not zoom in, it was difficult to read small text. Otherwise good.

Had an issue re auto renew and they sorted the problem without an issue

Needs more area coverage for sure

Fun as!

Not a bad app but their one day pass only lasts for 45 minutes then they charged me more. I can’t think of any other form of transport where a one day pass wasn’t unlimited travel for one day. Why even call it a one day pass? It’s a 45 min pass. A one day pass lasts for a day. That’s why we have different names for minutes, hrs and days. Its hard to see how this wasn’t intentionally designed to be misleading.

Nice