Norton Family provides tools that teach safe, smart, and healthy online habits. It also provides insights that help you foster a healthy online/offline balance for your children and their devices.
At home, attending school, or on the go, Norton Family helps keep children focused on what’s most important.
Norton Family empowers parents to keep track of their child’s online behavior.
• Monitor the sites and content your child views
Make the Web safer for your kids to explore — by keeping you informed of which sites your kids are visiting, and letting you block potentially harmful and inappropriate sites.‡
Norton Family also provides insights into the search terms and videos (3) that interest your kids and flags unsafe behavior so you can discuss online safety, as a family.‡
• Set limits on your child’s internet access
Help your kids balance time spent online by scheduling screen time limits for their device usage.‡ This can helps you focus your child on schoolwork and avoid online distractions while remote learning or at bedtime.‡
• Stay informed about your child’s physical location
Use geo-location features in the app to track your child’s location (4). Plus, receive alerts if you’re your child arrives in or goes beyond areas of interest established by you, using geo-location tools.
• Access weekly/monthly reports
Get detailed reports on what your kids are doing online, right in your Inbox or on the Parent Portal.‡ You can use these reports to foster dialog with your child about online safety.
Here are some of the Norton Family features parents can use to help protect their child’s online activities.
• School Time
Remote learning requires the internet, so pausing the internet on your child’s device is not an option. Manage content access to relevant categories and websites to help your child maintain focus while school’s in session.
• Favorite Locations
This helps you establish approved boundaries for your child’s physical locations. When turned on, this feature will alert you when your child arrives in or goes beyond the permissible area or location established by you.1,2.
• Web Supervision
Let your kids explore the Web freely, with tools that help you block unsuitable websites while keeping you in the know about which sites they’re visiting.
• Search Supervision
See the words, terms, and phrases your kids are searching for to gain insights into their interests and help protect them from inappropriate content.
‡‡ Requires your device to have an Internet/data plan and be turned on.
1 Mobile app must be downloaded separately. However, parents can sign in to my.Norton.com or family.Norton.com and select Parental Control to view their child’s activity and manage settings from any supported browser on any device.
2 Location Supervision features are NOT available in all countries. Visit the feature support page here for details. To work, the child’s device must have Norton Family installed and be turned on.
3 Video Supervision monitors videos that your kids view on YouTube.com. It does not monitor or track YouTube videos that have been embedded in other websites or blogs.
4 Location Supervision requires parent activation before use.
5 Mobile app must be downloaded separately.
Some features not available with in all countries.
Privacy Statement
Gen Digital respects your privacy and is dedicated to safeguarding your personal data. See https://www.gendigital.com/privacy for more information.
No one can prevent all cybercrime or identity theft
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Norton Family Parental Control FAQ
Is Norton Family Parental Control free?
Yes, Norton Family Parental Control is completely free and it doesn't have any in-app purchases or subscriptions.
Is Norton Family Parental Control legit?
⚠️ The Norton Family Parental Control app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Thanks for the vote
How much does Norton Family Parental Control cost?
Norton Family Parental Control is free.
What is Norton Family Parental Control revenue?
To get estimated revenue of Norton Family Parental Control app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
1.5 out of 5
2 ratings in Estonia
Ratings History
Norton Family Parental Control Reviews
Location services disables automatically
I appreciate this app for the ability to set and change house rules, block certain websites, and know where my child's is. I am frustrated by the fact that location services keep turning off somehow on both devices. This never happened before with a different monitoring app. And it happens when no one is using the phone or tablet. A smaller issue is that there is no way to lock devices separately. The only option is to lock all of one child's devices. Now I'm in a situation where the morning of a day my child's phone was stolen, the location services were disabled, so I can't locate the phone. And I can't lock it without also locking my child's tablet which she can also use to communicate.
Developer response YEARS LATER?
Alerts are SUPER late
Norton sends me alerts hours after the incident took place. It’s horribly frustrating.
This one lasted about 5 minutes
Disclaimer: I am searching for an app that apparently doesn’t exist but all these family screen time apps act like they do. I just want to be able to add time to the child’s time allowance whenever I deem it useful or deserved.
So, this app doesn’t do what I want it to. It might be great for you if you want the things it does do (the same things all these apps do). Unless you have an iPad. The app works very poorly on IPad. It’s hard to read and click through.
Please fix this app
Can not allow more time through the app. Constantly have to go to the computer to allow more time. Gone through numerous iPhone updates and reinstalling the app which none work. Reporting it is useless as you don’t even get confirmation your report is received. Yet, Norton is always pushing more features they want you to subscribe to when they don’t fix what’s broke
Huge security flaw
First off, I am not a person who likes to leave reviews good or bad, except if it could save someone else time and frustration. This was the second app I tried (first didn’t have the ability to block out specific time periods), but thought Norton had all the features I was looking for. Spent several hours adding everyone’s devices and getting settings configured. The bed time lockdown worked perfectly as needed, and everything else seemed to be working, but as I was checking settings on the last device I discovered that Safari was not being blocked AT ALL (I checked other devices after this and they were all the same), nor was the content being blocked, so completely makes the app worthless. You could manually turn on/off the internet if everyone is on the same schedule(which we aren’t). Also all the iOS devices I was able to delete the app easily from the child devices, only the Android devices required me to enter my password to be able to remove the app.
Norton comment
This is the best app to monitor your kids’ activities.
Invasive, Limited & Complicated
Some functions re-arrange my child’s app screen each night. Does not integrate cleanly with iOS. And, dos not appear to be very intuitive from the get-go - requiring too much time-consuming, self-help research. Norton seems to be trying to be “everything to everybody”, and so ends up being very mediocre.
Exactly what we wanted
Accurate
Report on everything
Easy to control…the most that I like about it I can control it anywhere. It’s amazing.
Hard to setup hard to use
Fix it
Useless App
This app has all or nothing functionality. I was able to keep my son from using all apps, but had no ability to allow him to request approval for apps or to use approved apps. At the end of the day, 100% restriction is not a workable construct and so this app seems pretty useless.
