Doesn’t WORK
This is a terrible app it doesn’t work. Sometimes it locks the phone most times it isn’t working.
Yes, Norton Family Parental Control is free to download, however it contains in-app purchases or subscription offerings.
⚠️ The Norton Family Parental Control app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Norton Family Parental Control has several in-app purchases/subscriptions, the average in-app price is 399.99 R.
To get estimated revenue of Norton Family Parental Control app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
3.44 out of 5
25 ratings in South Africa
This is a terrible app it doesn’t work. Sometimes it locks the phone most times it isn’t working.
Doesn’t work on an iPhone, the timings were all out.
Poor backup support on higher end problems. Support on basic issues is quickly resolved but escalated issues does not receive attention.
Child carried on using phone after time allowance used up and disabled his laptop from the app?
Leaves much to be desired. Has many glitches. Kids added disappeared. The kids can turn off the monitoring on their devices and Microsoft Edge is not covered and Chrome is also easy to turn off monitoring. All in all quite disappointing!
I appreciate this app for the ability to set and change house rules, block certain websites, and know where my child's is. I am frustrated by the fact that location services keep turning off somehow on both devices. This never happened before with a different monitoring app. And it happens when no one is using the phone or tablet. A smaller issue is that there is no way to lock devices separately. The only option is to lock all of one child's devices. Now I'm in a situation where the morning of a day my child's phone was stolen, the location services were disabled, so I can't locate the phone. And I can't lock it without also locking my child's tablet which she can also use to communicate. Developer response YEARS LATER?
Norton sends me alerts hours after the incident took place. It’s horribly frustrating.
Disclaimer: I am searching for an app that apparently doesn’t exist but all these family screen time apps act like they do. I just want to be able to add time to the child’s time allowance whenever I deem it useful or deserved. So, this app doesn’t do what I want it to. It might be great for you if you want the things it does do (the same things all these apps do). Unless you have an iPad. The app works very poorly on IPad. It’s hard to read and click through.
Can not allow more time through the app. Constantly have to go to the computer to allow more time. Gone through numerous iPhone updates and reinstalling the app which none work. Reporting it is useless as you don’t even get confirmation your report is received. Yet, Norton is always pushing more features they want you to subscribe to when they don’t fix what’s broke
First off, I am not a person who likes to leave reviews good or bad, except if it could save someone else time and frustration. This was the second app I tried (first didn’t have the ability to block out specific time periods), but thought Norton had all the features I was looking for. Spent several hours adding everyone’s devices and getting settings configured. The bed time lockdown worked perfectly as needed, and everything else seemed to be working, but as I was checking settings on the last device I discovered that Safari was not being blocked AT ALL (I checked other devices after this and they were all the same), nor was the content being blocked, so completely makes the app worthless. You could manually turn on/off the internet if everyone is on the same schedule(which we aren’t). Also all the iOS devices I was able to delete the app easily from the child devices, only the Android devices required me to enter my password to be able to remove the app.
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