Norton Family provides tools that teach safe, smart, and healthy online habits. It also provides insights that help you foster a healthy online/offline balance for your children and their devices.
At home, attending school, or on the go, Norton Family helps keep children focused on what’s most important.
Norton Family empowers parents to keep track of their child’s online behavior.
• Monitor the sites and content your child views
Make the Web safer for your kids to explore — by keeping you informed of which sites your kids are visiting, and letting you block potentially harmful and inappropriate sites.‡
Norton Family also provides insights into the search terms and videos (3) that interest your kids and flags unsafe behavior so you can discuss online safety, as a family.‡
• Set limits on your child’s internet access
Help your kids balance time spent online by scheduling screen time limits for their device usage.‡ This can helps you focus your child on schoolwork and avoid online distractions while remote learning or at bedtime.‡
• Stay informed about your child’s physical location
Use geo-location features in the app to track your child’s location (4). Plus, receive alerts if you’re your child arrives in or goes beyond areas of interest established by you, using geo-location tools.
• Access weekly/monthly reports
Get detailed reports on what your kids are doing online, right in your Inbox or on the Parent Portal.‡ You can use these reports to foster dialog with your child about online safety.
Here are some of the Norton Family features parents can use to help protect their child’s online activities.
• School Time
Remote learning requires the internet, so pausing the internet on your child’s device is not an option. Manage content access to relevant categories and websites to help your child maintain focus while school’s in session.
• Favorite Locations
This helps you establish approved boundaries for your child’s physical locations. When turned on, this feature will alert you when your child arrives in or goes beyond the permissible area or location established by you.1,2.
• Web Supervision
Let your kids explore the Web freely, with tools that help you block unsuitable websites while keeping you in the know about which sites they’re visiting.
• Search Supervision
See the words, terms, and phrases your kids are searching for to gain insights into their interests and help protect them from inappropriate content.
‡‡ Requires your device to have an Internet/data plan and be turned on.
1 Mobile app must be downloaded separately. However, parents can sign in to my.Norton.com or family.Norton.com and select Parental Control to view their child’s activity and manage settings from any supported browser on any device.
2 Location Supervision features are NOT available in all countries. Visit the feature support page here for details. To work, the child’s device must have Norton Family installed and be turned on.
3 Video Supervision monitors videos that your kids view on YouTube.com. It does not monitor or track YouTube videos that have been embedded in other websites or blogs.
4 Location Supervision requires parent activation before use.
5 Mobile app must be downloaded separately.
Some features not available with in all countries.
Privacy Statement
Gen Digital respects your privacy and is dedicated to safeguarding your personal data. See https://www.gendigital.com/privacy for more information.
No one can prevent all cybercrime or identity theft
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User Rating
3.87 out of 5
181 ratings
in Australia
5 star
102
4 star
23
3 star
17
2 star
8
1 star
31
Ratings History
Reviews
Supervision can be easily turned off in child device
I realised my child can easily turn off Norton Family supervision in settings by not allowing it to appear on top of other apps. It makes Norton completely useless. Norton kept sending me messages that supervision over other apps was turned off on child device but no explanation what that meant. It took me forever to find out what happened.
Too frustrating
Not user friendly and very frustrating. Sim is set to access during school time but it won’t connect in school time
Limited
Whilst set up with good intentions, the companion app that is required to be installed on the device to be restricted rearranges screen apps and ignores folder arrangements. Whilst this is apparently a restriction imposed by Apple, it critically limits the function of the app.
Consistently does not work as should
As above
If you want your child to have depression use this app.
My dad installed this app on my giving barely any time on it. Because of this app I was unable to talk to my friends from primary ending to loss of friendship as we were no longer able to communicate. The app was one of the reasons for my childhood depression. Do not recommend.
Great for monitoring family screen usage.
It works well for laptops but not apple - ipad i deleted the link to this device because it caused too many issues. I found apple settings with family sharing link was enough to give a similar protection and viewing allowance.
But otherwise great program.
Uselessly complicated
It should be easy to install, but it is so fiddly that makes it difficult to install
Creates more problems than it solves - buy something else
Since buying Family, my son’s Lenovo laptop won’t stay in sleep mode and therefore all his allocated time is used up every night, or while at school. The App won’t allow me to just give in and allow 24 hours of usage as a workaround. No solutions provided by Norton online.
Also, the App is very slow to use, not intuitive and constantly requires logging in, all the while the kids it’s supposed to be managing are furious and yelling at me, due to Norton’s failings.
It’s created more problems than it has solved. I wish I could get a refund and move on to a better product.
Don’t waste your hard earned money to buy a headache.
Do not download this app
This app is terrible. It has deleted all my apps, contacts and removed the camera app. What’s even worse is that I can’t get any of these back. Terrible app, do not install!
Too buggy
I have a reasonable IT knowledge. I can only get on device to work consistently. The iPhone often don’t work and it allows the kids outside of their times. A laptop wouldn’t work at all as it stopped all browsing. So going to be asking for money back.
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