Opal Travel

This is a great app and mainly does what it needs to do. However, try as I might (and I’ve tried numerous times over the past few months), I am unable to purchase Opal credit using the app. I enter my MasterCard Debit Card details and am told they are invalid. It’s a shame as everything else works well.

This app is easy to use but unless you know the city well, its severely limited functionality renders it useless for any actual travel beyond calculating a fare or seeing the times of the next bus or ferry. For instance there are no maps -or links to Google-maps- to show the locations of bus-stops or stations, so the app's directions like "bus stop 103456 at Adam Smith Rd" are meaningless if you know know how to get there. Also if you're on a bus, you don't know when to get off as you can't identify the stop listed on the app from inside the bus. In addition there is no Favourite function for commonly used routes, so you have to type them in every time you travel. Future upgrades might be better.

Having these tiny updates means that my perfectly good iPhone 7 doesn’t allow me to install the new iOS and therefore I cannot update the Opal software which means that I can’t program my opal card into the app. All to get me to buy a new phone really, this happens with a lot of apps but when you forget your wallet, you have only your phone on you which means that I can’t pay the bus fare with a Visa card because it’s in my wallet, and I can’t use my opal card because it’s in my wallet. Another gripe I have is that I can’t use my Opal card to pay for someone who is travelling with me. There’s been several occasions where I’ve had a companion who I’d like to pay for and can’t. Great if you are taking someone out on a date and want to catch the train some place together, “Sorry babe, you gotta pay for the trip yourself.” And the bus drivers no longer accept money, after all, it is legal tender.

This is a great app but when I try to add a saved trip in widgets it doesn’t work

Unusable app. Can’t use trip planner as it crashes as soon as you enter a destination.

Having lived in the UK and travelled in other countries extensively, us Sydney-siders, I can say with some authority, are incredibly lucky to have the public transport system that we do – powered very competently by Opal!

Love opal is very practical don’t need to remember to carry coins anymore and is very economical

It’s useful for checking your balance but when I try to use some other features like trip planner the app crashes every single time, disappointing.

Everything is great and easy to use and should have bus tracking. Put bus stop numbers to see where the bus are.

How many times I have waited for a bus that never comes , this app does not work as you might think, beware and be at least 7minutes early for buses in the inner west . Frustrating that this is not real time.