Update
Worked perfectly fine before the update!! Now can’t update billing details
Opal Travel
#1 Keyword Rankings
Today
Top 10 Rankings
Today
Top 30 Rankings
Today
Top 100 Rankings
Today
Description
Opal Travel is the official app for managing your travel across the public transport network in Sydney (Australia), and surrounding regions. Use the app to plan trips, top up your Opal balance, view trip and transaction history, and access other useful information all on your Apple device Opal Travel can be used with both registered and unregistered Opal cards.
With this app you can:
- Plan trips and see fare estimates
- View and top up your Opal balance on the go
- Register your Opal card or credit/debit card you use to catch public transport
- View travel history and transactions for both Opal and credit/debit card tap ons
- Set up automatic balance top ups
- Report an Opal card as lost or stolen and transfer the balance to another Opal card
- Get location-based alerts when approaching your stop
- Get notifications about delays and disruptions specific to your trip
- Check weekly travel rewards
- Scan your Opal card with your device to check tap on status, account balance and weekly travel rewards (requires NFC and iOS 13 or higher)
- Ask Siri to help you with your trip (requires iOS 12 or higher)
- See Opal retailer locations on a map
Note:
Opal card scanning may not work on all devices.
Designed for use with Adult, Child/Youth, Concession and Senior/Pensioner Opal cards, and American Express, MasterCard and Visa only.
Not compatible with jailbroken iOS devices.
By installing Opal Travel you acknowledge and accept the Opal Travel app Terms of Use and agree to receive those Terms of Use and any amendments electronically via the Apple App Store. You acknowledge that Transport for NSW will not send you a paper copy.
For more information visit https://transportnsw.info/apps/opal-travel
Hide..
Show more..
With this app you can:
- Plan trips and see fare estimates
- View and top up your Opal balance on the go
- Register your Opal card or credit/debit card you use to catch public transport
- View travel history and transactions for both Opal and credit/debit card tap ons
- Set up automatic balance top ups
- Report an Opal card as lost or stolen and transfer the balance to another Opal card
- Get location-based alerts when approaching your stop
- Get notifications about delays and disruptions specific to your trip
- Check weekly travel rewards
- Scan your Opal card with your device to check tap on status, account balance and weekly travel rewards (requires NFC and iOS 13 or higher)
- Ask Siri to help you with your trip (requires iOS 12 or higher)
- See Opal retailer locations on a map
Note:
Opal card scanning may not work on all devices.
Designed for use with Adult, Child/Youth, Concession and Senior/Pensioner Opal cards, and American Express, MasterCard and Visa only.
Not compatible with jailbroken iOS devices.
By installing Opal Travel you acknowledge and accept the Opal Travel app Terms of Use and agree to receive those Terms of Use and any amendments electronically via the Apple App Store. You acknowledge that Transport for NSW will not send you a paper copy.
For more information visit https://transportnsw.info/apps/opal-travel
Screenshots
User Rating
3.84 out of 5
108 ratings in United Kingdom
5 star
66
4 star
10
3 star
5
2 star
3
1 star
24
Ratings History
Reviews
One of the best public transport apps
I have used this App for 10 days in Sydney & NSW and have found it one of the best transport apps that I have used. I found it simple and intuitive to use and also accurate. Congratulations to the developers on creating such a useable customer interface with the data.
Software bugs and glitches
Extremely frustrating
App crashed
App is not working at all. Crashes every time I try to open it
Where to begin?
An incredibly useless app
Terrible app, flat out doesn’t work
Straight away the app helpfully advertises that I can scan my opal card to get set up. No such functionality exists. Entering my opal card details manually results in repeated “server error”, doesn’t matter if I try to do so via the registered or unregistered user UX path. In short… do better.
App keeps deleting data
The app has started to delete my card details randomly. Not very helpful as cant easily check balance, check journeys etc. very frustrating.
No Apple Pay
Also took 20mins to update the card with top up. Feels very much like 2012. As a visitor I’m non-plussed.
Worked well for a visitor
I downloaded the app when I arrived and have used it all week. It hasn’t let me down and seems very intuitive. Only slight gripe is that I’ve struggled to get info about some terms used in the Sydney travel vernacular e.g. what does ‘pre-pay only’ mean in terms of tapping on and off with a contactless card? Loved getting around using all the different public transportation and this app made that possible with confidence.
Incomplete journey view removed
Latest app removes the option to check if you have any incomplete trips due to tap off being missed, or buses not registering them. Poor customer experience given you should ensure people pay for the service they use, and are not overcharged.
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
|
Chart
|
Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
20
|
|
Top Free
|
|
80
|
|
Top Free
|
|
107
|
|
Top Free
|
|
143
|
|
Top Free
|
|
145
|
Keywords
Revenue and Downloads
Gain valuable insights into Opal Travel performance with our analytics. Sign up now
to
access downloads, revenue, and more.
App Info
- Category
- Travel
- Publisher
- Transport for NSW
- Languages
- English
- Recent version
- 9.9.1 (1 month ago )
- Released on
- Dec 9, 2014 (9 years ago )
- Also available in
- Australia, China, United States, India, Vietnam, South Korea, Japan, United Kingdom, New Zealand, Thailand, Philippines, Indonesia, Brazil, France, Colombia, Germany, Taiwan, Hong Kong, Canada, Malaysia, South Africa, Singapore, Argentina, Saudi Arabia, Ireland, Italy, United Arab Emirates, Ecuador, Switzerland, Chile, Spain, Pakistan, Mexico, Netherlands, Turkey, Poland, Egypt, Russia, Sweden, Czechia, Greece, Ukraine, Peru, Lebanon, Belgium, Hungary, Portugal, Austria, Denmark, Romania, Israel, Norway, Kazakhstan, Kuwait, Algeria, Belarus, Nigeria, Azerbaijan, Dominican Republic, Finland
- Last updated
- 2 weeks ago