Don’t worry about staying connected in 4G or 5G during your trip abroad. With Orange Travel app, you can buy from home, top up and manage a generous local eSIM plan comfortably, in a few clics and avoid roaming fees.
Orange thought about travelers and introduced this advanced eco friendly solution, to make communication abroad easier. Providing generous and affordable eSIM plans, for any destination in the world.
Your next trip hack
To save you time, we propose you a simple and very quick eSIM download with no QR code scanning, and an automatic identity verification thanks to eKYC technology when requested.
No need to search for local SIM stores to get connectivity.
No need to insert a physical SIM on your device.
No need for a second smartphone during your trip to scan any QR code.
No time wasted during your trip.
What is eSIM?:
It’s a downsized version of a SIM card that is fully integrated by manufacturers within a device such as a smartphone, tablet, or connected watch.
It works just like a classic SIM card, providing calls, SMS, and the internet. All you need is a compatible device.
With eSIM, you can enjoy the same services as with a plastic SIM card, you can use it immediately wherever you are! The eSIM just has to be recognized by the operator network from which you bought the eSIM
Explore the world and keep in touch without fear with your relatives:
catch up with your family and friends while enjoying your trip at its fullest. Use data, voice calls and sms to share your daily activities and look for the best spots to visit.
In 1, 2 ,3 steps you got your plan.
=>Choose the plan you’re interested in
=> Pay simply with your credit card
=>Install your eSIM with no need QR code scanning
Your eSIM is activated automatically
More freedom for your trip
We provide different plans covering any destination in the world, choose the plan that suits you best, only data or data + sms and calls, as you wish.
If you plan to stay longer, or need more abundance, use our top up feature, and manage your eSIM according to your need.
Orange is known for:
-Competitive prices for 253 million customers.
-Network quality, with worldwide partnerships, presence in 26 countries
-Investing in eco friendly and sustainable projects.
List of main eSIM compatible Apple devices:
Iphone Xs, Xs Max and Xr under iOS 12.2 at least
Iphone 11, 11 Pro and 11 Pro Max
Iphone 12, 12 Pro, 12 Pro Max, 12 Mini & iPhone SE 2 (2020) and SE 3 (2022)
Iphone 13, 13 Pro, 13 Mini, 13 Pro Max
IPhone 14, 14 Plus, 14 Pro, 14 Max
iphone 15, 15 Plus
iPad Air (3rd Gen or later)
iPad (7th Gen or later)
iPad mini (5th Gen or later)
iPad Pro 11 and 12.9
Have a good trip with Orange
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User Rating
1 out of 5
2 ratings
in Canada
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Ratings History
Reviews
It works great
Got the 12GB all inclusive plan for Europe, instructions were easy to follow. I installed everything before I left and when I landed in Paris turned on my esim. Worked great the entire time I was there. I also travelled to Malta and no issues to report.
Don’t be discouraged by negative reviews, coverage was good.
“Support”
Not being able to call someone to get help doesn’t usually bother me but the customer “service” via email is an utter joke at this company. I never thought I’d say this but these guys make Canadian telecom customer service seem first class…
Monitoring usage
3 stars because the eSIM is working as expected, but I’m unable to monitor my usage in the App as I should. I get a pop-up error message when I try. I feared losing my eSIM usage by doing the reset as described by support, so I didn’t do it. I’m still waiting to have this problem corrected.
Wasted 25 EUR
The eSIM activation process was a complete disappointment. Upon arrival in Spain, I eagerly attempted to set it up, only to find that the activation process failed miserably. Frustrated, I decided to delete the eSIM in hopes of starting over, but to my dismay, there’s no apparent way to reset and start over. What a waste of time and money!
Scam, difficult to set up services once’s paid for
Dont waste your money with this provider… I could not get the eSIM activated as they require you to scan a QR code. So if you are using a phone, and do t have access to a 2nd device, this service will not be a good option for you.
Be prepared to troubleshoot
After emailing with the support team and troubleshooting for the first couple days of vacation, the service has been decent. Have to occasionally toggle airplane mode to regain data connection and connections is usually 3G speed. Not sure if I would go this route next time, but to be fair, I did save some money over roaming with my home network and the customer support over email was surprisingly effective. My only warning would be to carefully follow directions on setting this up, and be prepared for it to not work on the first day you arrive (download an offline map of the area you are traveling to before you leave) and have some time/patience set aside for troubleshooting.
Do not buy, it will not work & they will not assist.
I spent 2x25 euro on this app and nothing work! I needed to go to an orange store instead as they said that I had not amount linked to my Esim while they charged me 25 euro. I will claim as Fraud to mastercard.
Poor product…no customer service
Do not waste your money with this company at least in the UK. I got service for short periods of time and then nothing and then it would work every few days for short periods of time. Customer service consisted of telling me how to install the eSIM which had actually been no problem.
After I returned to Canada and asked for a refund, they declined because it had worked once and that fulfilled their ‘terms and conditions’
Buyer beware!
Would give 0 stars if I could
I went to Europe for 2 weeks and bought this thinking I wouldn’t have to pay 20$ roaming fee a day but when I got back from my trip I ended up paying for my personal roaming bill and had to pay for the e-sim. If u love to lose money than you should get this app but otherwise stay away from it.
Don’t Buy- Steals your money !!!!!
Bought 60gb data plan to Spain, it charged my credit card then wouldn’t let me verify my ID to activate the esim, now I don’t even see the card in my profile. They used to be so good before but now never buying this again