Oticon ON

Before iOS16 update on iPhone 13, audio streaming to Oticon OPN 2 BTE PP (with Firmware 2.5.0) was working very well. However, since iOS16 update was installed in iPhone 13, not all audio and audio-visual media is being streamed to Oticon OPN hearing aids. The Oticon ON shows hearing aids are connected but when most music in Apple Music, most videos play or during phone calls, silence. I’m unable to restore iPhone to iOS 15. Oticon ON app needs to be updated urgently to fix the bugs.

Similar problem to a previous comment. Loss Of connection using the app. Have had to delete and reinstall app again.

Since purchasing an iPhone 12 the app is stuck on the “Pairing your hearing aid(s)” page. There is no “X” to close the page and return to the Home Screen. I can access “Try without hearing aids” though when exiting demo mode it goes back to the page mentioned above. I have deleted and reinstalled apps many times with no other devices nearby and did a forced reboot on the phone (not just switching it off and on). Very frustrating. Is this a known problem?

Works nice with apple watch most of the time. App on the watch lags or unresponsive at times. Watch app also does not have watch face complication available on many apple watch faces. Really important for me to have that shortcut on the watch face at all times.

Most mornings when I put the aids in the left aid works and “talks” to the right aid but not to the iPhone app. When I receive a phone call only the right aid connects. Sometimes I solve the problem by deleting and reinstalling the app. Help please

This App was awesome and then it was updated. We can’t connect directly into the hearing aids to speak to our son directly. Add that feature back in and it will be great again. Thanks

After new release, device log is gone or not updating properly in i phone