Oticon ON - Reviews, Revenue and Downloads - Apple App Store

Description

The Oticon ON App provides discreet remote control of your hearing aids, letting you adjust the volume of your hearing aids independently, switch between listening programs, keep an eye on your battery level or even help you find your hearing aids if you lose them.

The Oticon ON App also enables you to:
• Use your device as a remote microphone and get better access to the voice of another speaker in noisy environments
• Access specific programs designed to help you move your attention away from your tinnitus - if enabled by your hearing care professional during the fitting session
• Handle wireless accessories paired with your hearing aids; control multiple TV Adapters, or devices such as Oticon EduMic or ConnectClip which can be used both for streaming and as remote microphones
• Fine-tune the sound when watching a movie or streaming audio using the streaming equalizer, for a personalized listening experience. The streaming equalizer is available for all Oticon Bluetooth hearing aids except Oticon Opn and Oticon Siya.
• Set personal listening goals and follow your daily hearing aid use through HearingFitness™
• Connect to a wide variety of Internet-connected solutions through the Internet of Things

The Oticon ON App is compatible with all Oticon Bluetooth hearing aids. Depending on the hearing aids and the mobile device you are using, you may or may not have access to all features the app offers.

We recommend using the latest version of iOS.

To check the latest list of compatible devices, please visit:
https://www.oticon.com/support/compatibility

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Screenshots

User Rating

2.78 out of 5

1,250 ratings in United States

5 star

279

4 star

197

3 star

161

2 star

201

1 star

412

Ratings History

Reviews

“Reconnecting…”

This app is hanging and unable to connect to hearing aids all the time. The previous app worked marginally better. This is harmful to elderly populations that rely on these devices

Worst App Ever

I have had nothing but trouble with this app for 18 months. It won’t load, won’t connect to my hearing aids and there are no troubleshooting options. Due to this I won’t ever purchase oticon hearing aids again - I desperately need the app to function properly for work situations and this issue doesn’t seem to happen with other name brands according to my fellow deaf friends and family.

App crashing

After I updated my phone to iOS 17.3, it won't let me open this app. Please fix the bug ASAP!!

MAJOR PROBLEM

The app never works and that’s how you control the volume on the hearing aids. Someone needs to fix this issue because it’s a MAJOR PROBLEM when they don’t connect!! My mother is 86yrs old and this is very frustrating to her and the family. Extremely POOR QUALITY for this reason.

ON is no longer supported

Oticon’s Support FAQ page says they’ve discontinued this app. They want everyone to use their Companion app and if that doesn’t work it’s your phone’s fault. Lovely.

Oticon on app crashing

When I try to start the app I see initial app screen then it goes back to home screen.

App crashing…

App won’t open since new Apple update. Please make updates to the app.

Oticon companion

This app is horrible !! I have to delete it and install it several times a day !! It will lose my hearing aids several times even when my phone is in my pocket!! They should go back to the old app !! I hate this app !!!! Dale

Still no iOS 17 support

Completely unacceptable for a hearing aid controller app to request your device stay out of date and insecure until they release an update with no ETA.

Unreliable app

Since moving to this Companion app for Oticon hearing aids I have had persistent problems connecting to TV audio. Almost every night I need to remove the app, add it to my iPhone and then restart to get the audio working. In January I will be ordering new hearing aids. You can be sure they will not be Oticon.

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