Pelago Health

Substance use support

Published by: Digital Therapeutics

Description

Pelago provides virtual support for those looking to rethink their habits with alcohol, tobacco, opioids, or cannabis.
Pelago helps members work toward goals such as:
‣ Rethinking alcohol use (practicing mindful drinking, drinking less, or quitting)
‣ Quitting or reducing tobacco/nicotine use (cigarettes, vaping, smokeless tobacco, cigars, etc.)
‣ Managing or stopping opioid use
‣ Making changes to cannabis use
‣ Understanding how substance use impacts your health
Through the Pelago app, you can:
‣ Get 24/7 support on your terms, including in-app chat and 1:1 meetings with a coach or counselor
‣ Set flexible goals and track your progress over time
‣ Log alcohol-free days, see how much money you’ve saved from smoking less, and discover other meaningful changes
‣ Access practical tools, mindfulness sessions, and guided cognitive behavioral therapy (CBT) exercises designed to help you make changes
‣ Conveniently manage prescribed medication (if applicable)
How to get started
If Pelago is included in your benefits, you can activate your membership today! Simply download the Pelago app to check your eligibility and sign up in about two minutes.
Already signed up online? If you registered through your employer or health plan’s special Pelago link, you can download the app and log in to get started.
Once you’re in, answer a few quick questions to personalize your experience and explore the program at your own pace.
How does Pelago work?
Pelago gives you the tools to rethink your habits in a way that works for you — whether you want to quit, cut back, or simply learn more.
When you join, you’ll receive a personalized care plan based on your health, habits, and goals. Our fully virtual program lets you move at your own pace, with 24/7 access to tools and guidance. If needed, our medication-assisted treatment (MAT) program combines therapy with FDA-approved medication for additional support.
About Pelago
Pelago Health is the leading digital program for substance use care and management. Our science-backed, clinically validated approach provides expert guidance, flexible tools, and a personalized path to change. Learn more about our mission: https://www.pelagohealth.com/company/our-mission.
How much does Pelago cost?
Pelago may be available at no cost to you through your employer, benefits provider, or health plan. Alternatively, depending on your health plan and the care you receive, you may be responsible for out-of-pocket costs.
Is Pelago secure?
Yes! Your privacy and security are top priorities. Pelago is HITRUST certified and fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). For more information, find our complete Security Policy at https://www.pelagohealth.com/company/security.
Read more about our terms of use, privacy policy, and EULA:
‣ https://www.pelagohealth.com/terms/
‣ https://www.pelagohealth.com/privacy
‣ https://signup.pelagohealth.com/?terms_of_use
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In-Apps

QG Premium
127.90 RM
Quit Genius Gold
24.90 RM
Quit Genius Plus
54.90 RM
Quit Genius Silver
699.90 RM
Quit Genius Silver Trial
77.90 RM

Screenshots

Pelago Health FAQ

  • Is Pelago Health free?

    Yes, Pelago Health is free to download, however it contains in-app purchases or subscription offerings.

  • Is Pelago Health legit?

    🤔 The Pelago Health app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.

    Thanks for the vote

  • How much does Pelago Health cost?

    Pelago Health has several in-app purchases/subscriptions, the average in-app price is 197.10 RM.

  • What is Pelago Health revenue?

    To get estimated revenue of Pelago Health app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

4.22 out of 5

32 ratings in Malaysia

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22
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Ratings History

Pelago Health Reviews

Dashboard doesn’t show updates

Determined25 on

Malaysia

I’ve subscribed for the yearly premium and then realised that the app is just lousy. The dashboard doesn’t show updates, there’s just nothing updated.

Not worth

RaJe3v on

Malaysia

Just because we need to stop smoking there is a payment of 77usd or whatever the currency. Totally misleading. In description put quit genius. Then also got quit genius premium. But the moment we log in it asks for premium payment. Then 3 days free test or money back. Nonsense. Should actually give a working free version for normal users and premium version for those who willing to pay. Basically this app is not free at all. Its $77 for the lowest plan and charge us 3 months once. 🤦🏽‍♂️

Membership cost will make you quit smoking

xriztof on

Malaysia

Just the cost of the membership will sure to make you stop smoking

Keeps Crashing

Dangly Bits on

United States

App is constantly crashing for days and there is no where to report it or contact for a work around. Very confusing on when your complete or when more course are required.

Fast

Pokemon og red on

United States

Quality

The dumbest app ever

The Goldrush Gang on

United States

So my employer wants to charge $75 per month for being a smoker towards insurance and they’ve contracted this dumb app/company to conduct a cessation/quitting program. This apps process is ridiculously convoluted and requirements are buried so deep you’d need a shovel to find and comply with them. And a requirement is to message a coach 5 different weeks and only vaguely reference how to do that. Then when they do, it just states the “coach tab is how to contact the coach”. Problem is there’s no coach tab. If the people who are creating this app are the future, WE ARE SCREWED!!

Not a Fan

Rocks2121 on

United States

Annoying difficult to find activities directions.

No Real Support

Pelago no support on

United States

Tried to use, waited multiple days to get a response to basic questions. For a company that is based on support, I did not get any.

Buggy, distracting app

American Elegy on

United States

Unskippable quizzes and surveys.

Initial Phone Call Connect

Dayle✝️ on

United States

Appointment was schedule for 9:00. As instructed I set aside 30 minutes for the call. I received the call from Coach Cassandra Sarver @ 9:21,therefore only having 9 minutes for convenience. I was disappointed my coach was not familiar with my case, asking me questions previously answered. I was hoping for solid information on coping with my evening cravings. But, due to the many initial repetitive questions the allotted time was spent. I will continue with Pelago in hopes for better support.

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