Pod Point

Bad app instructions. Very expensive to charge my car. Charged at only 7kw which is very poor.

The chargers I’m at are not showing up in the app and I need to charge

The app was very easy to use. Very helpful in locating charge points on my travels.

So frustrated with using this charger, you really need to make the experience better

Th app is good. Supporting the company by having to buy credit in advance is wrong. I don’t have to supply a petrol station with credit. Charge for what is used.

Just freezes on the opening screen so no charger can be selected. Waste of space and time.

Been using the Podpoint app for nearly 6 months now, initially with my hybrid car but in the last 2 months my full EV. I have always scheduled to charge via the Podpoint app rather then the Tesla app as I like to see the stats showing the cost. However last night it’s failed to charge with no apparent reason to why. When I checked the charge had happened this morning, everything looked ok but the charged didn’t start. Went to the podpoint and the light was red, so at some point it failed to start. Everything was plugged in right, however it just didn’t start at the time I scheduled when I obtain the cheap EV tariff overnight. I’m at a loss to what may have caused it. This is an inconvenience as I do not want to have to stay awake until 12am to check it’s started charging. My husband also now has an EV car and I would like to see the app improve to enable a 2nd car to be added to the app. This will enable us to switch between cars to understand the cost to charge each vehicle each day/week/month. This would really help with budgeting and confirm the benefits of moving to EV. My husband has decided to charge his on a standard 3 pin plug for the time being due to his needs, whilst I use the Pod point, however it would make sense to have this improvement on the app to help us to see the benefits further when we switch to charge alternative vehicles.

Sorry you want me to prepay a balance rather than you charge me the exact fee for charging? Nah you’re alright, petrol cars don’t have this process so why should you. Just a scheme to keep unused credit.

Used one of the public chargers in which you had to pay via top up balance like an old fashioned meter. Obviously had no idea how much to add, and in the end it only charged 5kwh. Pathetic. So now I’ve got credit left that I’ll probably never use. Seriously guys it’s 2024, get it together.

I have entered the cost of my energy consumption as a single rate of 7.5p/kWh but the app for home usage appears to be around 17p/kWh. I had been using this data to recharge my employer only to discover that I’ve been overcharging because the maths is wrong. Can you please fix this issue?