Not able to get ahold of anyone for answes unable to redeem my gcards and I get no response through the chat

Respond time on incorrect email or lost gift card is a thumbs down. Someone can use it before 24-48 hour response

Love using this app for all my gift card purchases. Very good customer service .

Sent invalid cards twice, no way to get real help.

Got two cards through afterpay total 450. I cannot access these cards the app continually sends me to an sms verification which asks to enter code sent. They have NEVER sent a code. I’ve gotten responses from Prezee in the form of various emails that are standard bot responses no help at all. Today I got one stating that it’s a glitch in afterpay. Total lie as I tried to access the link again and back to the fake sms verification page. Stay away from this company and although afterpay is amazing and I am a happy customer of theirs I wish they would sever their ties with Prezee. They have stolen my money at this point. I can only hope to get help from afterpay. Also Prezee seems to think I’m in Australia. I am not. This company is garbage a total scam. Don’t even bother.

I can access my card through my browser but not through the app. I’m not sure why. The password is the same. This isn’t convenient.

Great when you are short on money. Just wish there was a way to find out your balance

When your gift doesn't fill your recipient expectations and you contact customer service and the only answer they have is we are sorry but there's nothing we can do , the good news is that you don’t need to use your Gift Card right away! Most Gift Cards have a validity of 12-36 months so you can wait to use your Gift Card. Thank you for your patience and we sincerely apologize for any inconvenience this has brought you. Then you learn that is a bad a choice to buy a gift card as they only care about sell. Horrible experience with this marketplace . I do not recommend this headache to any other customer .Save time and save headaches , better choice is to give the money directly to the person so they can buy whatever they want .

I never reviewed my gift cards.

I strongly advise against purchasing gift cards from this company due to my unfortunate experience. I encountered a significant issue with their AutoZone gift card system, which remained inaccessible for a prolonged period of 6 days. Consequently, I had to personally cover the expenses incurred as a result. Despite my attempts to obtain a resolution, I have encountered considerable difficulty in obtaining either a replacement or a refund. Regrettably, the company asserts that they are unable to assist me in any way and suggests that I simply retain the gift card for future use. In my pursuit of a resolution, I have engaged in conversations with approximately 6 individuals in an attempt to connect with a manager who may have the capacity to offer assistance or provide some clarity on the matter. However, I have been informed that all managers are currently engaged in a meeting, with no indication of when it will conclude or whether I will receive a callback. Consequently, I feel compelled to caution others against making any purchases from this company. The situation I find myself in is truly exasperating and unsatisfactory.