Takes forever to get cash
The app is not intuitive and I haven’t gotten my money in months. Be prepared to be disappointed.
3.78 out of 5
3,385 ratings in Canada
The app is not intuitive and I haven’t gotten my money in months. Be prepared to be disappointed.
I tried to redeem my cash back,(Amazon gift cards). I made a mistake and three of my gift cards did not get redeemed. I contacted Rakuten and explained my situation. They responded and told me they would send the gift card codes in another email. I didn’t get the email I contacted them again and they told me to make sure that they were one of my favourites in my email. I did that I contacted them again to tell them that I changed my email preferences. I got no response. I’ve been emailing them now for the last three days, and they are ignoring me. I checked my Rakuten balance, and all of those gift cards that I need to redeem. Have now been “mysteriously” removed from my account.Be careful! I’ve been continuously emailing them and they have been continuously ignoring my emails.
Bring it back. The app is now so clunky and cumbersome - I really don’t like having to scroll through shops that I have zero interest in or do not offer Canadian shipping at a reasonable cost or limited services. I used to peruse my faves list and shop at the 20+ preferred shops daily but now I can’t be bothered to look each one to see if there’s bonus cash back or tempting deals. Fire who ever convinced you this upgrade was a good idea. It’s terrible!
Simple et intéressant pour faire des sous
This new update completely overhauls the UX and it’s one of the worst I’ve ever seen in an app. Too much scrolling and removing the ability to filter down to my favourites has made it largely useless. I used to check Rakuten every week for deals. I’ve made hundreds if not thousands in cash back payments. Often times I’d check to see if I was missing out on a great cashback versus buying directly from my favourite retailers. But now, with how much scrolling and navigating I need to do just to see how much I’m going to get in cash back? I’m gone. Rakuten’s value was the sheer speed at which you could check if you’d be getting a good deal — because of user customizable favourites. Now, it takes too long to find this information out. This new UX might’ve felt good to design but it feels absolutely awful to use.
Not a fan of the redesigned format. I especially miss the quick links to my favourites and top cash back $ deals. It may affect my Rakuten shopping frequency. Perhaps that’s for the best!
I wish I had not updated the app to the latest version. Why did they have to ruin something that functioned so well? Maybe I’m missing it, but there is no way to isolate your favourite stores, it’s all just tiles now. It wasn’t broke, but it sure is now. Very disappointed with this new functionality and layout of the app.
The Amazon within has given me lots of trouble lately. It would sign me out in the middle of viewing my chat/ shopping and never remembers my login etc. Just overall being extremely unfriendly
I have sent numerous e nails asking for assistance and never any. Poor service
Not easy to cash out….they have thousands of reason to reject the cash out request.
Chart
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Category
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Rank
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---|---|---|
Top Free
|
|
41
|
Top Free
|
|
59
|
Top Free
|
|
60
|
Top Free
|
|
66
|
Top Free
|
|
71
|
Name | Reviews | Recent release | |
---|---|---|---|
The Coupons App
Shopping Deals & Promo Codes
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172
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1 year ago | |
Checkout 51: Cash Back Savings
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40
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2 months ago | |
BeFrugal Cash Back & Coupons
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6
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1 day ago | |
KCL: Coupons, Deals & Savings
Promo Code, Discount, Shopping
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6
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6 hours ago | |
Drop: Shop Cash Back & Rewards
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80
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2 months ago | |
Fluz Cashback
Your money on max.
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7
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2 days ago | |
ReceiptJar
Make Cash From Receipts
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52
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1 month ago | |
Slickdeals: Deals & Discounts
Promo Codes & Shopping Deals
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16
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1 year ago | |
Receipt Hog: Shopping Rewards
Turn All Receipts into Cash
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120
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6 days ago | |
TopCashback: Cash Back & Deals
Save money on 7000+ brands
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6
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2 weeks ago |