Appallingly bad
Arbitrary password restrictions, unreliable password reset, unreliable processing of card details. I use this only because I’m forced to by restaurants in my local area.
Resy
Restaurant Reservations
#1 Keyword Rankings
Today
Top 10 Rankings
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Top 30 Rankings
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Top 100 Rankings
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Description
Resy powers the world's best restaurants, using technology to imagine the future of hospitality. If you're a person who loves dining out but hates hassling for reservations, download Resy now! Book sought-after seats at the best restaurants in 80 cities worldwide.
Screenshots
User Rating
4.68 out of 5
2,066 ratings in United Kingdom
5 star
1,718
4 star
195
3 star
61
2 star
17
1 star
75
Ratings History
Reviews
Poor UX and bugs
Really annoying to navigate. If you try to change an existing booking where card details have already been provided, it will ask again to enter all details from scratch. Waste of time. Much better systems our there
No benefit to UK Platinum holders
No love for UK Platinum holders, despite the fee going up again again again. Bring the Global Dining Access to UK.
Resy would be nothing without Google’s API
I just made three attempts at booking for a table for 7 through Resy’s app, and all three of them have crashed. putting aside the grotesque fonts, unnecessarily edgy loading screens, poor use of color, terrible accessibility, hard to find action buttons: this would normally get a pass if perhaps the owners just chose to go for a different design direction temporarily. However, the app doesn’t even work. it doesn’t go through with bookings and the only way to use it is through Google maps. It’s losing business for restaurant customers what should be a commodity action like booking tables. if you’re one of the founders of Resy and are reading this, consider bringing some changes in your designing engineering teams. Sincerely, a user
So much friction
This app is a massive pain as is Resy
Resy ruined a dream trip to New York
Resy cancelled four reservations on a dream trip to New York without any request to do so from us. They claimed my partner’s account was automatically closed due to suspicious activity - we received no warning, simply cancellation messages. Their support has been appalling. First they claimed the restaurants cancelled the reservations before then changing the story to the “suspicious activity” one.
Search for a reservation and…
If the restaurant is full, the app just send you back to the restaurant page without any indication that anything has happened. Poor
Worst reservation App on the market
Useless. Impossible to set up an account. Hopeless user interface. Feels like you have stepped back 30 years (a letter or telephone reservation would be easier). Don’t waste your time - call the restaurant.
Can’t change a booking!
Resy has a weird rule that doesn’t allow you to change a booking; you have to make a new booking instead. For instance, it doesn’t allow you to reduce the number of guests (in my case from 5 to 4). The restaurant is full, so I can’t change it! A serious shortcoming.
Useless for the UK
American Express Platinum still offering this app? It has no benefits for UK American Express users. Even the alerts and email subscriptions received are for US locations and I have a UK address.
Store Rankings
Ranking History
Category Rankings
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Chart
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Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
49
|
|
Top Free
|
|
62
|
|
Top Free
|
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80
|
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Top Free
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84
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Top Free
|
|
84
|
Keywords
book a table,
opentable,
top table,
open table,
opentable for restaurants,
opentable restaurant bookings,
resy,
seven rooms,
restaurant reservations,
dine local
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App Info
- Category
- Food Drink
- Publisher
- Resy Network Inc
- Languages
- English, Catalan, Dutch, French, German, Portuguese, Spanish
- Recent version
- 3.1.1 (1 week ago )
- Released on
- Jun 4, 2014 (10 years ago )
- Also available in
- United States, Canada, United Kingdom, Australia, Spain, Japan, Brazil, Mexico, France, Germany, Italy, Argentina, Hong Kong, Switzerland, South Korea, Netherlands, Sweden, Norway, Israel, Ireland, Belgium, Singapore, Turkey, Taiwan, Dominican Republic, Philippines, Colombia, Chile, New Zealand, Indonesia, Austria, Russia, Denmark, Peru, Greece, India, South Africa, Portugal, United Arab Emirates, Finland, Poland, Malaysia, Thailand, Kuwait, Lebanon, Saudi Arabia, Romania, Ecuador, Ukraine, Hungary, Czechia, Vietnam, Pakistan, Egypt, Belarus, Azerbaijan, Kazakhstan, Algeria, Nigeria
- Last updated
- 1 week ago