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I got. a bike fron Lucca a City in italy and can Not Park my bike! It had been 2 Hours and i can Not find any Nummer to help me with this Problem
3.8 out of 5
238 ratings in Austria
I got. a bike fron Lucca a City in italy and can Not Park my bike! It had been 2 Hours and i can Not find any Nummer to help me with this Problem
Please be careful, the app sometimes misses the GPS LOCATION and it changes you €10 even if you park in the correct location. Additionally, when you try to contact the customer service you need to wait a long time. I thought I saved a penny but not going with the other more expensive companies but turns out I was wrong. Apart from that the vehicles are fine and I like the fact that you can charge your phone on the scooter.
App does not recognize a standard Austrian phone number - it thinks it’s wrong, but it’s a normal number.
bulky app. bad UX, bad Customer Service. there are better alternatives
Ok but buggy sometimes. For example if you are using the internet of a shared hotspot with riding, the electric assistance stops 😄
Anstatt 7,99 kostete eine Tour von 3 Stunden und 7 Kilometer mehr als 34€!!!!
Only displays bike positions occasionally. I’ve sent screenshots and detailed explanations to their email support, but a month later the same annoying error still exists. It still works to rent a bike, if you see one standing around though. Prices are quite expensive, even when buying discount packs.
Super !!!!
but expensive
1) Laggy interface 2) Unclear where parking is allowed 3) Auto top-up activated per default 4) Impossible to remove payment method 5) No direct feedback channel in App - you need to go through email 6) Expensive
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Rank
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Top Free
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11
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Top Free
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15
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Top Free
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35
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Top Free
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51
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Top Free
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55
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