Sign up issues
I attempted 3x to load the program and the app would not allow me to create a user id and password. Kept getting errors. Deleted
4.51 out of 5
1,688 ratings in United States
I attempted 3x to load the program and the app would not allow me to create a user id and password. Kept getting errors. Deleted
I’ve been using this app since 2019 and in the last year or so maintenance has been unsatisfactory. Doesn’t send emails to clients when prompted. Doesn’t produce/add spreadsheet for submission. Works when it wants to. 0 tech support.
Won’t let me setup an account
The app used to work. I’ve been a customer for over 10 years and I’m sorry to see an app with this poor implementation. While I may be on an old and slow phone iPhone 7, I am uptodate on iOS and other apps work fine. This is so slow it takes over 4 minutes to post one receipt. I’ve already lost interest by them, lost the receipt and wish I could lose the phone.
The new version of Shoeboxed App is clunky, freezes, slow. What a piece of junk. Bad enough for my firm to start seeking a new vendor.
I’ve been using this app for several years and recommend it to EVERYONE! Recently, for the first time EVER, there was some issues with the app and I had to reach out to customer support. They were veeeery responsive and the issue was resolved in a matter of days. Moreover, they followed up with me to ensure the issue had been resolved. As a small business owner, keeping track of my receipts is an important part of my business and Shoeboxed has never let me down.
Definitely serves its purpose! Been using this app for 3+ years (free version), and haven’t had any issues! Bugs get fixed quickly and customer service is very friendly!
I have been using Shoeboxed for at least five years now. It has save me a ton of time and it is very easy to use. They recently did an upgrade and there was a minor glitch and I reported it. They actually cared and emailed me several times until they did an update and fixed it. They are very customer service friendly. Highly recommend.
The camera takes photos of receipts, but some save and the others do not. And the receipts from the app do not sync with desktop online version since April 14th; when I installed the update on my iPhone.
Until the recent updates, this was a great app. The new updates have slowed it down tremendously, the pictures now stay on the phone, and they import in all which directions (upside down, sideways). I’d love to go back to the old app or correct the issues with this one please!!!
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Top Grossing
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34
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Top Grossing
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55
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Top Grossing
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82
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