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Description

SmartHQ: Your Connected Home Command Center
Effortlessly control your smart appliances from GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier – all in one app.

KEY FEATURES:
• REMOTE CONTROL – Monitor and control your appliances from anywhere, ensuring peace of mind and convenience.
• VOICE INTEGRATION – Use your voice to manage your appliances with Amazon Alexa and Google Assistant.
• STAY INFORMED - Receive timely notifications about your appliances, including alerts and updates.
• SOFTWARE UPDATES - Keep your appliances running smoothly with the latest software updates and access new features as they become available.
• PERSONALIZED EXPERIENCE - Create shortcuts for frequently used functions and download new modes for your appliances.
• MONITOR ENERGY & WATER USAGE - Gain insights into your appliance's energy and water consumption, helping you make informed choices.
• ENHANCED COOKING EXPERIENCE - Generate cooking recipes using Flavorly AI. Monitor your oven's progress with the built-in camera and pair accessories such as smart cookware and probes.
• CONVENIENT PRODUCT REGISTRATION - Register all your GE appliances, even non-Wi-Fi models, for quick access to manuals, specs, and support.
• GET EXPERT HELP - Access the SmartHQ Assistant for answers to your appliance questions.
• PROACTIVE SERVICE - Receive service alerts when your appliance needs attention and use the diagnostics tool to troubleshoot issues.
• SCHEDULE SERVICE - Schedule a technician visit or access appliance support contact information.

*Note: Features may vary depending on your appliance model and country of residence.

REMOTE CONTROL REQUIREMENTS:
Requires a compatible SmartHQ-enabled appliance or SmartHQ Connect module. SmartHQ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType

OPTIONAL APP PERMISSIONS:
• Wi-Fi, and Bluetooth/BLE
- Used for commissioning nearby appliances.
• Notifications
- Used for product updates and status notifications.
• Camera/Media Files
- Used for Flavorly Picture to Recipe feature.
- To scan QR codes to add appliances.
- To scan product barcodes and provide recipes.
• Precise Location
- Used for enabling Automation feature (i.e. Home/Away mode).
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Screenshots

User Rating

4.18 out of 5

490 ratings in Australia

5 star
332
4 star
59
3 star
23
2 star
6
1 star
70

Ratings History

Reviews

Washing machine

mwstrub on

Set for remote use and washing machine turns off before I can start the cycle.

Rubbish. Con job

Seriouseleventeen on

Waste of time. Doesn’t work. So you have to go to the dishwasher to wake it up to use the app. I mean what idiot designed this. Fisher Paykel has gone downhill. Completely unreliable now. Brand new dishwasher. Broken 3 months to be repaired and the new one is useless with this Wi-Fi. Buy another brand

Waste of Time

Phil4070 on

Don’t bother wasting you time on the app, think you would have your act together.

Kinda Pointless

Womblton on

I bought a Fisher & Paykel dryer and it directed me to this app for “remote control”. To call this remote control is extremely generous. This app can start the dryer if everything else has been set up prior. It can not change any settings, it can not turn the dryer on, it can not do anything at all until remote control is manually enabled on the dryer, which needs to be done every time the dryer is turned on. I suspect this app is nothing more than an experiment in data mining as the amount of information you have to give up just to be able to start a dryer from a phone is a bit suspicious.

Great App

gaffertype on

Easy to use and most helpful to know how long the wash will take and when it finishes etc. Keeps a trend log of number of washes etc. some more interesting stats would be good to see on the upgrade like how many litres of water has been used etc.

Unable to change cycle in app to setup a delay start.

Anil xxxx on

Unable to change cycle in app to setup a delay start.

Work in progress

ssharniii on

Downloaded app and opened straight away App glitches and can be laggy at times, very basic app but has potential just needs at little bit more time in the hands of the developers. After many long failed attempts and a lot of colorful language and actions I finally got my connect, well so I thought 🤦🏼‍♀️🤦🏼‍♀️ was able to rename the appliance and now every time I open the app it won’t connect to wifi just says it’s offline. Troubleshooting pages are not helpful so I removed the appliance and it’s been three days and I still can’t get it to connect to wifi it’s a headache and instructions and very basic so I would hate to see the people who aren’t very technologically smart try and connect appliances to the app

Impossible to Connect Fisher Paykel Washinh Machine with WiFi

Kymadn on

This App is complete garbage. I am very texh savvy and even after 1 gruelling hour of attempting to connect my Fisher and Paykel Front Loader, I’ve had no success.

Unable to create Zones for AC

DayReview on

The App does not allow zones to created for Air Conditioners, Thus you can not choose which zones to set when turning on the AC.

Can’t get the screen to adjust settings and timers

KRS Kurt on

Don’t know if I’m doing something wrong but when I select the settings page nothing comes up except for the heading

Store Rankings

Ranking History

Category Rankings

Chart
Category
Rank
Top Free
61
Top Free
61
Top Free
124
Top Free
187

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App Info

Category
Lifestyle
Languages
English, French, Italian, Spanish
Recent version
102.38 (3 weeks ago )
Released on
Jun 6, 2015 (9 years ago )
Last updated
1 week ago