SmartHQ: Your Connected Home Command Center
Effortlessly control your smart appliances from GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier – all in one app.
KEY FEATURES:
• REMOTE CONTROL – Monitor and control your appliances from anywhere, ensuring peace of mind and convenience.
• VOICE INTEGRATION – Use your voice to manage your appliances with Amazon Alexa and Google Assistant.
• STAY INFORMED - Receive timely notifications about your appliances, including alerts and updates.
• SOFTWARE UPDATES - Keep your appliances running smoothly with the latest software updates and access new features as they become available.
• PERSONALIZED EXPERIENCE - Create shortcuts for frequently used functions and download new modes for your appliances.
• MONITOR ENERGY & WATER USAGE - Gain insights into your appliance's energy and water consumption, helping you make informed choices.
• ENHANCED COOKING EXPERIENCE - Generate cooking recipes using Flavorly AI. Monitor your oven's progress with the built-in camera and pair accessories such as smart cookware and probes.
• CONVENIENT PRODUCT REGISTRATION - Register all your GE appliances, even non-Wi-Fi models, for quick access to manuals, specs, and support.
• GET EXPERT HELP - Access the SmartHQ Assistant for answers to your appliance questions.
• PROACTIVE SERVICE - Receive service alerts when your appliance needs attention and use the diagnostics tool to troubleshoot issues.
• SCHEDULE SERVICE - Schedule a technician visit or access appliance support contact information.
*Note: Features may vary depending on your appliance model and country of residence.
REMOTE CONTROL REQUIREMENTS:
Requires a compatible SmartHQ-enabled appliance or SmartHQ Connect module. SmartHQ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType
OPTIONAL APP PERMISSIONS:
• Wi-Fi, and Bluetooth/BLE
- Used for commissioning nearby appliances.
• Notifications
- Used for product updates and status notifications.
• Camera/Media Files
- Used for Flavorly Picture to Recipe feature.
- To scan QR codes to add appliances.
- To scan product barcodes and provide recipes.
• Precise Location
- Used for enabling Automation feature (i.e. Home/Away mode).
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User Rating
1.73 out of 5
41 ratings
in United Kingdom
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Ratings History
Reviews
Brand new F&P model: RF605QNUVX1. Does not connect to WiFi
This app is drivel. Brand new fridge just released by F&P and brand new for us. Followed instructions, on various devices, once you move to the GE_MODULE_XXXX network, and go back to the app the “next” never becomes clickable. Do not use this app. Moreover the list of reviews seems to indicate the developers have been made aware of this for months and do nothing about it. Shocking and immensely frustrating. F&P if you’re bothering to follow this. Move to the app developer that ships with Siemens products, Home Connect. Just followed a similar set up that failed for our new fridge from you using SmartHQ, and it worked instantly for a new dishwasher by Siemens using Smart Connect. The developers here clearly do not care. This comes off badly on you, F&P. I’m annoyed I’ve spend £3.5k on a fridge from you and you cannot be bothered to get this right!
App doesn’t let me past first base!
After registering I am asked to verify my account by responding to email sent, do so, says I have not verified account! Useless!!
Cannot verify email
Trying to sign up but just goes in to a doom loop of verification failure.
Absolutely useless - can't login
No idea what the app does as like many other users can't even login. I already reported it via email and got response saying your problem is resolved. Well it isn't , and looks like this problem has been going on for months. If they can't even fix an app, I dread to think how they will fix my applicances. Paid a lot of money for the Fisher & Paykel appliances and you expect a certain level of service. Not impressed.
App registration not working
I’ve registered an account and verified my email over and over but the App keeps telling me I need to verify my email. Really useless and no help information available so writing this public review.
Login loop
Verified email address multiple times. Can’t get past login.
Unable to access app
Every time I try to log in to my account it says ‘account pending email verification’ even tho I have verified my account a thousand times!!
Can’t verify my email
Like all the other potential users it seems, I can’t verify my email address and hence can’t use the app.
Cannot log in
I should have read the reviews. Just wasted 30 mins setting it up and same as others cannt get past verification to log in.
Don’t bother with this app
As with the other users, I have tried to verify my email, get told verification has been successful and then cannot login because apparently my email account needs to be verified. Given the number of complaints about this very issue, it’s a joke that this remains an ongoing issue.
