New update
New update is awful. Have to re login constantly and can’t close/resolve cases
smg360
Published by:
Service Management Group, Inc. SMG
Description
For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages.
SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.
Hide
Show More...
SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.
Screenshots
smg360 FAQ
-
Is smg360 free?
Yes, smg360 is completely free and it doesn't have any in-app purchases or subscriptions.
-
Is smg360 legit?
⚠️ The smg360 app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Thanks for the vote -
How much does smg360 cost?
smg360 is free.
-
What is smg360 revenue?
To get estimated revenue of smg360 app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
4.45 out of 5
11 ratings in Brazil
5 star
7
4 star
2
3 star
2
2 star
0
1 star
0
Ratings History
smg360 Reviews
Fix the update
The time and date visit is don’t correct and same the date the survey show the s wrong
Old version better
Wish I never would have updated. It won’t navigate to full website, when on full website it’s difficult to read comments and navigate through comments. The old version worked better and ran smoother.
App support
Ever since the app updated a few months ago I cannot access full site on my phone to run full reports.
Terrible!
This app went from bad to worse with the update. Shows times that the store isn’t even open, so good luck tracking down problems. The “sentiment” always shows “mixed”, even for a fabulous review. Fix this app please!!!
Not a fan
Old version was better. Cant look at experience a problem anymore or delete old read comments. Laggy . Id rather have the old version it was fast , simple and easily accessible .
Terrible
Do not like this app at all the update is not good
New update
This new update is complete garbage! It takes forever to find things, the celebration alerts do not send notifications, you can’t view certain guest information until you go to the “full site”, it’s just so cluttered and doesn’t make sense like the old one did.
New Update
New update is terrible. Can’t use the app effectively like did before. Cannot access the full site through the app like before to pull full report for organization. Please fix or go back to the previous version.
New app icon is ugly
App works alright with the newest update, I can log into it now and see what I need to but it is an eyesore on my phone. Old icon looked much smoother
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
|
Chart
|
Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
156
|
|
Top Free
|
|
389
|
|
Top Free
|
|
441
|
Keywords
smg360 Competitors
smg360 Installs
Last 30 days
smg360 Revenue
Last 30 dayssmg360 Revenue and Downloads
Gain valuable insights into smg360 performance with our analytics.
Sign up now to access downloads, revenue, and more.
Sign up now to access downloads, revenue, and more.
App Info
- Category
- Business
- Publisher
-
Service Management Group, Inc. SMG
- Languages
- English
- Recent release
- 25.22.0 (2 weeks ago )
- Released on
- Jun 10, 2012 (13 years ago )
- Also available in
- United States, United Kingdom, Japan, Canada, Mexico, Türkiye, Brazil, South Korea, Taiwan, Saudi Arabia, China, Russia, Spain, Argentina, Australia, Ireland, Malaysia, United Arab Emirates, Thailand, Portugal, France, Kuwait, Sweden, Chile, Greece, Czechia, Germany, Philippines, Dominican Republic, Egypt, Denmark, South Africa, India, New Zealand, Austria, Netherlands, Italy, Singapore, Poland, Belgium, Peru, Ukraine, Hong Kong SAR China, Croatia, Hungary, Belarus, Kazakhstan, Switzerland, Pakistan, Israel, Finland, Colombia, Azerbaijan, Norway, Lebanon, Algeria, Nigeria, Ecuador, Indonesia, Romania, Vietnam
- Last Updated
- 2 months ago
This page includes copyrighted content from third parties, shared solely for commentary and research in accordance with fair use under applicable copyright laws. All trademarks, including product, service, and company names or logos, remain the property of their respective owners. Their use here falls under nominative fair use as outlined by trademark laws and does not suggest any affiliation with or endorsement by the trademark holders.